1 reviews | Active since Member
I had the worst experience at this dealership with individuals that have taken zero accountability at Audi Centre Durban. I took my car in for regular service on Thursday (9 Jan 2025), i forgot to take out my wallet, nor was i reminded to when i left it there. I called immediately when I realized (7:30am) and they assured me that they would keep it safe, only to have money ****** out of my car and other valuables when i fetched it later. When I notified the manager (Reagal Lane) i was told that they would have never done such a thing (implying that i was lying) After much debate, he agreed to look at the footage and get back to me on Monday (13 Jan) I have still not received a call and when i call, i am told that they have not had the time to look into the matter. I have never experienced such at any other audi dealership and besides the matter, the behavior of this team towards me has been less than amusing!