Audi assist terrible service!!!!!

My car of less than 15000km's just wouldnt start in the middle of the sports ground and it took over 90minutes to come assist me....... I whole woman with my young son, stranded and to make matters worse, when I called them, they could not find my car....Apprenetly the plates havent been updated from the permit I got in November 2024 when I Bought the car. The trauma, the coldness, the darkness, the anger. You guys need to do better or don't sell us your cars. #terrible after sale service. Thanks to my sales consultant for trying!!!! Then I was told I must call them again tomorrow morning cause it won't start again.....save me someone!!!!