AN
AUDI N1 CITY
Unclaimed Business
AN
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCF
Christopher F
1 reviews | Active since Jan 2020
14 Oct 2022, 13:02
**** service
Nazeem gave me such a bad experience when I spoke to him on the phone regarding a description of a vehicle, he became rude and just dropped the phone, is that the way audi treats its clients??
Helpful (0)
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Christopher F
1 reviews | Active since Jan 2020
14 Oct 2022, 13:02
**** service
Nazeem gave me such a bad experience when I spoke to him on the phone regarding a description of a vehicle, he became rude and just dropped the phone, is that the way audi treats its clients??
0
Replies (0)RP
WF
William F
1 reviews | Active since Jan 2020
12 Jul 2020, 08:28
Customer is always wrong
Collected my vehicle from the Audi dealership at N1 City. Got there quite early coz I had to be somewhere else afterwards. Service lady Melissa David's saw me as I arrive, the receptionist even went to inform her that I was there. She made me wait 45+ mind before she attended me. Told me afterwards that I should not have come early coz she has other duties to perform in the morning. Utterly disgusted in her attitude and response. Our business only took about 5mins. The lady at reception and another guy there called her twice to tend to me and apologized several times on her behalf. Melissa did not even make an effort to apologise.
Helpful (0)
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William F
1 reviews | Active since Jan 2020
12 Jul 2020, 08:28
Customer is always wrong
Collected my vehicle from the Audi dealership at N1 City. Got there quite early coz I had to be somewhere else afterwards. Service lady Melissa David's saw me as I arrive, the receptionist even went to inform her that I was there. She made me wait 45+ mind before she attended me. Told me afterwards that I should not have come early coz she has other duties to perform in the morning. Utterly disgusted in her attitude and response. Our business only took about 5mins. The lady at reception and another guy there called her twice to tend to me and apologized several times on her behalf. Melissa did not even make an effort to apologise.
0
Replies (0)WF
William F
1 reviews | Active since Jan 2020
8 Jul 2020, 12:18
Customer is Wrong for being early
Collected my vehicle this morning 2020-07-08 just after 07h30. On arrival the service consultant Melissa David's saw me as I arrived. The lady at the reception went and announced to her personally that I was there and I could see through the glass door that she saw me in the waiting area. She literally made me sit and wait for 45 mons - 50mins before she came to assist me. When she finally arrived she acted like nothing was wrong. However, when I mentioned that I didn't like that I had to wait that long she instead told me that I must know that she must 1st book the vehicles in that came for a service. This while there were about 2-3 more service agents who could have done this. She tried to blame the client for coming early to collect his vehicle. My dealing with her took no more than 5-10 mins. What happened to the customer is never wrong? What happened to good quality service?
Helpful (0)
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William F
1 reviews | Active since Jan 2020
8 Jul 2020, 12:18
Customer is Wrong for being early
Collected my vehicle this morning 2020-07-08 just after 07h30. On arrival the service consultant Melissa David's saw me as I arrived. The lady at the reception went and announced to her personally that I was there and I could see through the glass door that she saw me in the waiting area. She literally made me sit and wait for 45 mons - 50mins before she came to assist me. When she finally arrived she acted like nothing was wrong. However, when I mentioned that I didn't like that I had to wait that long she instead told me that I must know that she must 1st book the vehicles in that came for a service. This while there were about 2-3 more service agents who could have done this. She tried to blame the client for coming early to collect his vehicle. My dealing with her took no more than 5-10 mins. What happened to the customer is never wrong? What happened to good quality service?
0
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Lorraine O
1 reviews | Active since Jan 2020
25 Mar 2020, 00:48
Excellence nothing else
AUDI N1 CITY shines and delivers. A huge thank you to all the people involved in my vehicles speedy repair.
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Lorraine O
1 reviews | Active since Jan 2020
25 Mar 2020, 00:48
Excellence nothing else
AUDI N1 CITY shines and delivers. A huge thank you to all the people involved in my vehicles speedy repair.
0
Replies (0)