1 reviews | Active since Member
I dealt with 5 people at Rivonia and they were all great and efficient.
Shadreck was great when I was looking at a used car. He heard the issues I was having with Audi East Rand and Sandton and he pushed me to try their team, assuring me they were tops. Lance was great while I was waiting na gave me a good test drive, trying to bring me back to Audi along with the Sales manager.
The receptionist was great and friendly, also encouraging me to stay in the brand and making sure I was sorted and booked in.
But Petrus was a legend. I had 0 surprises because he set expectations and he didn't over-promise in order to make me happy or fall to pressure. I was informed, warned of any potential setbacks and he delivered in 1 booking and 2 days what Audi East Rand and Sandton could not in 5 bookings and almost 2 weeks with the car combined.
On top of that he also picked up on an issue I knew about and didn't mention or ask him to look at.
Had I taken my car to Rivonia/Hatfield I 100% believe I'd never have had my car "in repair" for 6 of the 12 months I owned it.
If I ever stick with Audi after Audi SA let me down so many times, I am not going to anyone else but Rivonia or the Hatfield Group.
Thank you.