Audi SA doesnt honor warranty claim

I acquired a 2025 Audi A1 from Weelee in Dec 2025. A week later the front passenger grab handle failed and the hooks came off. I booked the car in for a service, which was due, and asked Sandton Audi dealer to fix the grab handle under Warranty. To my amazement i subsequently discover that they didnt actually repair it but did a temporary fix. Needless to say the handle failed again and i took it to Audi Sandton again and they refused to repair it under warranty. i then reached out to Audi South Africa and who took a similar stance after investigating with their dealer. The grab handle is not something that one can intentionally damage - it's there to serve a function - support an individual when entering or exiting a vehicle. So why is this not covered under warranty. i have also reached out to Weelee Centurion who i yet await a response from.