AA
Auto Addicts
Claimed Business
AA
Performance(last 12 months):
#2Ranked In Other
-100 NPSUnlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTK
Thobeka K
1 reviews | Active since Jan 2020
6 Mar 2026, 10:23
Motor dealership lacking customer service ethics
I bought a car from them in February 2026 at Auto Addicts Commercial Road The information on the description board was false. The worse part was when I took the car for road worthy and the engine number didn't correspond with the body of the vehicle. The manager treated me so bad, the floor salesman was worse. Since buying the car I drive it maybe 5times to date. There's a lot of mechanical faults that they , say is excluded because they make you sign an buy as it is agreement. The manager oh my word if never came across such a disrespectful, cold, inconsiderate human being. They now expect me to take the vehicle to them at my cost in order for them to take it to clearance. I have been without the car for almost 2 week now because it's not driving. They care less because my money is in their account.
Helpful (0)
|Replies (0)TK
Thobeka K
1 reviews | Active since Jan 2020
6 Mar 2026, 10:23
Motor dealership lacking customer service ethics
I bought a car from them in February 2026 at Auto Addicts Commercial Road The information on the description board was false. The worse part was when I took the car for road worthy and the engine number didn't correspond with the body of the vehicle. The manager treated me so bad, the floor salesman was worse. Since buying the car I drive it maybe 5times to date. There's a lot of mechanical faults that they , say is excluded because they make you sign an buy as it is agreement. The manager oh my word if never came across such a disrespectful, cold, inconsiderate human being. They now expect me to take the vehicle to them at my cost in order for them to take it to clearance. I have been without the car for almost 2 week now because it's not driving. They care less because my money is in their account.
0
Replies (0)TK
Thobeka K
1 reviews | Active since Jan 2020
18 Feb 2026, 20:25
Auto Addicts Car dealer Commercial Road
Very bad car dealership experience. Advertising false information on description. No regard for customers. Very insensitive. Manager I dealt with at Commercial branch was very arrogant and heartless. When the money is in there account, they care less. Salesman services were very bad. Doesn't value a customer.
Helpful (0)
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Thobeka K
1 reviews | Active since Jan 2020
18 Feb 2026, 20:25
Auto Addicts Car dealer Commercial Road
Very bad car dealership experience. Advertising false information on description. No regard for customers. Very insensitive. Manager I dealt with at Commercial branch was very arrogant and heartless. When the money is in there account, they care less. Salesman services were very bad. Doesn't value a customer.
0
Replies (0)BX
Bavumile X
1 reviews | Active since Jan 2020
3 Feb 2026, 02:23
Nothing but ******!
I strongly advise anyone considering Auto Addicts to be extremely cautious. I purchased a Renault Kwid from them in December 2025, and it lasted exactly four days before a major engine failure occurred (timing chain tensioner failure causing bent valves). While the car seemed fine on their very short test drive route, my mechanic’s inspection revealed shocking evidence of "patch-up" jobs designed to hide serious issues: The Oil Sump: Was found to be cracked and had been smeared with silicone/gasket maker to temporarily stop leaks. Engine Work: The head gaskets had been reused from previous work, which is negligent and unprofessional. Dishonest Service: A salesman named Mike promised to provide the radio code. When I found out Renault charges R300 for it, he told me he would call me back with the code himself. Two months later, I am still waiting for that call. Auto Addicts makes you sign a disclaimer, but no disclaimer justifies selling a vehicle with pre-existing, hidden mechanical failures that were intentionally masked with silicone and glue. If you value your money and your safety, stay away from these people.
Helpful (0)
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Bavumile X
1 reviews | Active since Jan 2020
3 Feb 2026, 02:23
Nothing but ******!
I strongly advise anyone considering Auto Addicts to be extremely cautious. I purchased a Renault Kwid from them in December 2025, and it lasted exactly four days before a major engine failure occurred (timing chain tensioner failure causing bent valves). While the car seemed fine on their very short test drive route, my mechanic’s inspection revealed shocking evidence of "patch-up" jobs designed to hide serious issues: The Oil Sump: Was found to be cracked and had been smeared with silicone/gasket maker to temporarily stop leaks. Engine Work: The head gaskets had been reused from previous work, which is negligent and unprofessional. Dishonest Service: A salesman named Mike promised to provide the radio code. When I found out Renault charges R300 for it, he told me he would call me back with the code himself. Two months later, I am still waiting for that call. Auto Addicts makes you sign a disclaimer, but no disclaimer justifies selling a vehicle with pre-existing, hidden mechanical failures that were intentionally masked with silicone and glue. If you value your money and your safety, stay away from these people.
0
Replies (0)UVDW
Unity Van Der Watt
1 reviews | Active since Jan 2020
15 Aug 2025, 19:32
Auto Addicts sucks
They sold me a Ford kuga after I asked them what's wrong with the car and I test drive the car and the gears was slyding abit and I asked them about it and they said it's normal. 2 days after I bought it we realized the oil of the gearbox goes into the water and it looses power. Now they say they don't have anything to with it. The car was fine when I bought it. Now it my problem and it's only 5 days after I bought the car. I'm really disappointed in them. Wil not recommend them to anyone.
Helpful (0)
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Unity Van Der Watt
1 reviews | Active since Jan 2020
15 Aug 2025, 19:32
Auto Addicts sucks
They sold me a Ford kuga after I asked them what's wrong with the car and I test drive the car and the gears was slyding abit and I asked them about it and they said it's normal. 2 days after I bought it we realized the oil of the gearbox goes into the water and it looses power. Now they say they don't have anything to with it. The car was fine when I bought it. Now it my problem and it's only 5 days after I bought the car. I'm really disappointed in them. Wil not recommend them to anyone.
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Replies (0)GJ
Gregory J
1 reviews | Active since Jan 2020
17 Mar 2025, 08:11
False representation
I bought a ford focus from Auto addicts, minor faults declared by sales person, less than two months later and I have spend 20k and now steering rack is done, this is 36k, pully noise, water leak, clearly car was in an accident, I have contacted auto addicts and waiting a reponseI will take this to the courts if not resolved
Helpful (0)
|Replies (0)GJ
Gregory J
1 reviews | Active since Jan 2020
17 Mar 2025, 08:11
False representation
I bought a ford focus from Auto addicts, minor faults declared by sales person, less than two months later and I have spend 20k and now steering rack is done, this is 36k, pully noise, water leak, clearly car was in an accident, I have contacted auto addicts and waiting a reponseI will take this to the courts if not resolved
0
Replies (0)KP
Kaylyn P
1 reviews | Active since Jan 2020
9 Mar 2025, 14:55
Will never buy here again
I got my first ever car from Auto Addicts. There were so many more problems than they disclosed. Originally they said that the only problem was the window. They said they needed to find parts for it but they would. After a month, nothing happened so we managed to sort it out. Still, we were waiting for them to do change of ownership. After 2 months of fighting, they came out and said that the car actually wasn’t road worthy (even though they said I could get in and go). Not even 6 months of having it (with it being road worthied by dealership), my wheel axel broke into my wheel drum while I was driving! There is no possible way that the car was actually road worthy. I’ve had the car for less than 5 years and I’ve spent more than double the amount of the cost of the car on repairs.
Helpful (0)
|Replies (0)KP
Kaylyn P
1 reviews | Active since Jan 2020
9 Mar 2025, 14:55
Will never buy here again
I got my first ever car from Auto Addicts. There were so many more problems than they disclosed. Originally they said that the only problem was the window. They said they needed to find parts for it but they would. After a month, nothing happened so we managed to sort it out. Still, we were waiting for them to do change of ownership. After 2 months of fighting, they came out and said that the car actually wasn’t road worthy (even though they said I could get in and go). Not even 6 months of having it (with it being road worthied by dealership), my wheel axel broke into my wheel drum while I was driving! There is no possible way that the car was actually road worthy. I’ve had the car for less than 5 years and I’ve spent more than double the amount of the cost of the car on repairs.
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Replies (0)LG
Lerato G
1 reviews | Active since Jan 2020
13 Feb 2025, 12:29
Very happy with AutoAddicts
Thank you so much Raeez and Corrie for the awesome service from the time we set foot at Auto Addicts. Very helpful and friendly. Buying has never been this easy. Thank you AutoAddicts!
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Malizole M
1 reviews | Active since Jan 2020
13 Feb 2025, 12:21
Love My New Car!
Thanks to Gavin, Bradley and Corry, I'm enjoying my ride..... Great people, great deal, great hospitality! Thank you Autoaddicts crew!
Helpful (0)
|Replies (0)MM
Malizole M
1 reviews | Active since Jan 2020
13 Feb 2025, 12:21
Love My New Car!
Thanks to Gavin, Bradley and Corry, I'm enjoying my ride..... Great people, great deal, great hospitality! Thank you Autoaddicts crew!
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Replies (0)