Auto Baltic Volvo Midrand not recommended - poor communication they are not sure about what they are doing

I took my car to Volvo Auto Baltic Midrand in Feb this year and my car is still there.

They have not been updating me at all and I have been the one who always have to follow up.

Firstly they told me that the car had issues with the Fuse Box which they told me it is not covered by the warrantee. They replaced the refuse box. Still the car did not start.

They then told me it was a starter, they replaced the starter and claimed from the warrantee and told me i was going to be responsible for about R1500. The car still did not start.

When I followed up they told me the issue is now a ECM.

All this time they have never given me any diagnostic report.

They have now submitted a claim for ECM and told me I was only cover for a portion of that.

My car has been with these guys for almost 5 months now which is unacceptable and I have been paying installment on the I am not using and each time I am the one following up on my car status.

My issue is that I dont believe that these guys correctly diagnised my car and they kept on trying everything and in the process charging me for parts and labour. I am not even sure if the last part they fitted is the correct issue of the car.

I am very disappointed with this dealership and I would recommend it to anyone.