1 reviews | Active since Member
Please stay away from this dealership. I took my car in for a R30 000 service. When I handed my keys over there was no inspection done on my vehicle with me. The service manager Mario Barnard asked me to quickly sign the job card. I did. When I collected my car two days later the whole windscreen was cracked. I complained to say that when i left the car the windscreen was not cracked. The service manager had added to the empty "job card" which i signed that the windscreen was broken. I am adamant that it was not broken. They said they would ask for the video footage of me entering the premises. I agreed that i wanted it too. Till now three days later still no footage. Cant get hold of the company with the footage they say. The service manager went on to swear in front of my PA saying that he has done everything to keep that F......g woman happy , referring to me in front of his colleagues as well. They looked on in shock at his comment. My vehicle is insured and I could easily claim a windscreen, out of principle I will not.
They damaged my windscreen and should replace it. I keep being pushed from pillar to post. The manager of the complaints department of the supergroup division, Candice Mkenna doesnt bother to call me back. Terrible dishonesty and service from this dealership.