1 reviews | Active since Member
I bought a Volvo V60 at Auto Baltic Nelspruit in January 2018. The car showed technical/Mechanical message REDUCED ENGINE PERFORMANCE within 4 days. Once a sign appears the car goes to limp mode and drive itself at 30km/h. The dealer tried several times to fix the problem but with no success. The car often gave me problems, it was not reliable, such failures would happen at any time in my journeys without any warning. I negotiated for a replacement with the car of similar specification but instead,firstly I was told that the only option was for me to add money so that they can sell to me a Volvo V90.Talk about unethical business practice. I could see that all they care was to make money out of me not to solve the problem they created. Secondly I was offered another car with different specifications than the Volvo V60 and it did not meet my needs, which I refused. I eventually returned the Volvo V60 to the dealer Auto Baltic Volvo Nelspruit because one cannot keep a car that fails a basic function of mobility of taking me from point A to point B, the car was unreliable. Though I continued to honour my contract with the bank. I too the matter to MIOSA and National Consumer Commission (NCC) because of the unwillingness of the dealer to solve the problem. But up until today the matter is not resolve as this is the 4th year and no out come even from the NCC. I thought maybe it is me alone but another friend bought a Volvo XC60 he indicated that it also gave him problems, though different to mine and the same dealer is not helping.SO TO ME THIS SIMPLY MEANS VOLVO IS NOT A RELIABLE CAR. SO FRIENDS OUT THERE THINK TWICE BEFORE YOU GO AND BUY A VOLVO and more so from Auto Baltic Volvo Nelspruit. Because the dealer does not care at all, all they care is to milk us money and run away from taking responsibility and accountability for their problematic cars.
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