AUTO BODY WORKS KEEPS CHANGING DATES OF ETA FOR VEHICLE REPAIR

If I could use zero start rating I would.

My car insurance claim was approved on the 17 July and the appointed repairer was unfortunately Auto Body Works. I was told by my insurance to wait for their call in order to book my car in for repairs. Days went by without receiving any form of communication from them, I decided to give them a call myself and they told me they are waiting for the part they would need for my car. I was very happy about this because this would then mean my car would be in and out of their workshop with no delays. BOY WAS I WRONG !

I was told to bring my vehicle in on the 31 July, I did exactly that. The ETA for vehicle was the 11 August. I kept receiving updated on whatsapp on the process, i was very happy with this. Until the 11 Aug came and the ETA was postponed to now the 18th Aug. I just got off the phone with one of the staff and she says the 18th is only the ETA for the part they are waiting for. The part might not even arrive on the 18th and the ETA will be pushed forward AGAIN !