Unprofessionalism

I have call in just to request Autobodyworks in Port Elizabeth for banking so that I can make the payment for the axxess amount. I have been told that the lady who knows the banking details is off sick. I am so angry and frustrated now the progress is being stalled by someone who is sick and there is not even a single person at autobody works who can provide this information and I have always heard of the level of service this body shop provides. This service and unprofessionalism by far is the worst. Honestly Autobody works should not be in business at all.Autobody works does not even deserve one star...