Auto Elegance
Claimed Business
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJD
Joel D
1 reviews | Active since Jan 2020
18 Nov 2025, 15:18
No help
I read reviews and thought it’s a good place🤷🏽♂️ the guy flip said he can’t help and doesn’t want toooo try. I’m confused, but guys that are going there keep that in mind. Said he doesn’t have the time, poor client interaction or service.
Helpful (0)
|Replies (0)JD
Joel D
1 reviews | Active since Jan 2020
18 Nov 2025, 15:18
No help
I read reviews and thought it’s a good place🤷🏽♂️ the guy flip said he can’t help and doesn’t want toooo try. I’m confused, but guys that are going there keep that in mind. Said he doesn’t have the time, poor client interaction or service.
0
Replies (0)D
DF
Daniella F
1 reviews | Active since Jan 2020
16 Jul 2020, 07:39
Auto Elegance
I bought a car recently from Auto Elegance in Gazina, Wonderboom South. I received excellent service. I was looking to trade in my vehicle, even though they were not interested in my trade in they assisted me with selling it. The Mini Cooper that I bought is in an excellent condition! The process was done so quickly and efficiently! Thank you Edward for the outstanding service. I highly recommend this dealership!
Helpful (0)
|Replies (0)DF
Daniella F
1 reviews | Active since Jan 2020
16 Jul 2020, 07:39
Auto Elegance
I bought a car recently from Auto Elegance in Gazina, Wonderboom South. I received excellent service. I was looking to trade in my vehicle, even though they were not interested in my trade in they assisted me with selling it. The Mini Cooper that I bought is in an excellent condition! The process was done so quickly and efficiently! Thank you Edward for the outstanding service. I highly recommend this dealership!
0
Replies (0)JP
James P
1 reviews | Active since Jan 2020
30 Nov 2019, 05:45
Excellent service
I went to Auto Elegance in Wonderboom South without much hope in getting a good deal. I ended up speaking Tsepo and the evaluator Rikky and they amazed me with the trade in they offered me on my bakkie and the offer they were willing to make on the car of my dreams. Over and beyond the call of duty guys, Thank you.
Helpful (0)
|Replies (0)JP
James P
1 reviews | Active since Jan 2020
30 Nov 2019, 05:45
Excellent service
I went to Auto Elegance in Wonderboom South without much hope in getting a good deal. I ended up speaking Tsepo and the evaluator Rikky and they amazed me with the trade in they offered me on my bakkie and the offer they were willing to make on the car of my dreams. Over and beyond the call of duty guys, Thank you.
0
Replies (0)NT
Nick T
1 reviews | Active since Jan 2020
25 Oct 2019, 11:13
Defective death traps.
Worst dealership you could ever buy a car from. Their cars are defective and they don't service the cars before selling them off. My petrol pump on the BMW 116i I bought from them died a week after buying the car, they fixed it when I took it back to them but made it seem like it's my fault. A month and a half later my top gasket blew, only to find out when I took it to MRI that the cooling system was not circulating water and that the water pump was initially patched up before I bought the car. Right now I'm stuck with a car that keeps breaking because auto elegance sells cars that are an inch away from completely dying. Do not, I repeat do not buy or even consider looking at cars from that dealership, you will forever regret it while paying for a car you can barely drive nor sell without a warning signal going on.
Helpful (0)
|Replies (0)NT
Nick T
1 reviews | Active since Jan 2020
25 Oct 2019, 11:13
Defective death traps.
Worst dealership you could ever buy a car from. Their cars are defective and they don't service the cars before selling them off. My petrol pump on the BMW 116i I bought from them died a week after buying the car, they fixed it when I took it back to them but made it seem like it's my fault. A month and a half later my top gasket blew, only to find out when I took it to MRI that the cooling system was not circulating water and that the water pump was initially patched up before I bought the car. Right now I'm stuck with a car that keeps breaking because auto elegance sells cars that are an inch away from completely dying. Do not, I repeat do not buy or even consider looking at cars from that dealership, you will forever regret it while paying for a car you can barely drive nor sell without a warning signal going on.
0
Replies (0)DH
Dennis H
1 reviews | Active since Jan 2020
7 Dec 2018, 06:57
Auto Elegance, (Pretoria Wonderboom South) misleading advertised vehicle price tags.
In searching for a nice second hand vehicle for my wife I found the "perfect" ad that fits well into my criteria on both Autotrader and Cars.co.za. (The vehicle I am talking about is a 2009 BMW X5 3.0 Diesel) This ad is published by Auto Elegance situated in 1149 Steve Biko RD Pretoria. The price tag was R209900-00 on both these sites (of which I have pictures of both the ads and I have a picture of the physical price tag chart hanging on the vehicle) and on our arrival one of auto Elegance's sales representatives took us to the vehicle for viewing and the price tag on the vehicle was exactly like advertised on these two major sites except for the "Licencing and On the road" fees of R2200-00 and R2250-00 respectively which I had no problem paying for and I made that very clear to the sales rep. We were quite impressed with the condition of the car and I made an arrangement with the sales rep to reserve the vehicle for a few hours as we had a few other vehicles at other dealers to view on our list. All said and accepted by the sales rep I asked if they will consider discount on a cash sale and he said that is up to the owner to decide which was not there at the time but he will contact him and ask if he will consider. Off we went to view other options on our list. After consideration me and my wife decided that the vehicle at Auto Elegance was the one we want and on our arrival I we told the sales rep that we have decided on this vehicle and we would like to seal the deal. Then came the big wrestle. I asked the sales rep about the outcome for cash discount and he said that the owner said he is not willing to accommodate us on any discount (which I was fine with) but the price has gone up from R209900-00 to R224100-00 which includes the licencing/on the road fee of R4450-00 and an additional R9750-00 mechanical warranty which was not remotely shown on his ads on the internet and also NOT on the physical price tag that was hanging on the car at the Auto Elegance premises.(I had pictures taken of the price tag and licence disc). I immediately told the sales rep that I accept everything but not the R9750-00 for the mechanical warranty. He then told me that the owner said that this warranty is compulsory and he will not sell the car to me without that. They even sent me a Whatsapp which I still have to spell this out in so many words. This is false and misleading advertising and should not be tolerated! If the owner had shown this extra warranty cost in any way on any his ads or price tag it would have been a total different story and most probably I would have accepted the deal all inclusive. I have spent the whole day from work and driven more than 350km to view the vehicle and to get treated like this?? I even offered to sign a waiver to assure them that I will not hold them accountable for any mechanical or electrical failure which the owner just dismissed. Think twice before you believe a price tag on a vehicle from Auto Elegance in Pretoria!
Helpful (0)
|Replies (0)DH
Dennis H
1 reviews | Active since Jan 2020
7 Dec 2018, 06:57
Auto Elegance, (Pretoria Wonderboom South) misleading advertised vehicle price tags.
In searching for a nice second hand vehicle for my wife I found the "perfect" ad that fits well into my criteria on both Autotrader and Cars.co.za. (The vehicle I am talking about is a 2009 BMW X5 3.0 Diesel) This ad is published by Auto Elegance situated in 1149 Steve Biko RD Pretoria. The price tag was R209900-00 on both these sites (of which I have pictures of both the ads and I have a picture of the physical price tag chart hanging on the vehicle) and on our arrival one of auto Elegance's sales representatives took us to the vehicle for viewing and the price tag on the vehicle was exactly like advertised on these two major sites except for the "Licencing and On the road" fees of R2200-00 and R2250-00 respectively which I had no problem paying for and I made that very clear to the sales rep. We were quite impressed with the condition of the car and I made an arrangement with the sales rep to reserve the vehicle for a few hours as we had a few other vehicles at other dealers to view on our list. All said and accepted by the sales rep I asked if they will consider discount on a cash sale and he said that is up to the owner to decide which was not there at the time but he will contact him and ask if he will consider. Off we went to view other options on our list. After consideration me and my wife decided that the vehicle at Auto Elegance was the one we want and on our arrival I we told the sales rep that we have decided on this vehicle and we would like to seal the deal. Then came the big wrestle. I asked the sales rep about the outcome for cash discount and he said that the owner said he is not willing to accommodate us on any discount (which I was fine with) but the price has gone up from R209900-00 to R224100-00 which includes the licencing/on the road fee of R4450-00 and an additional R9750-00 mechanical warranty which was not remotely shown on his ads on the internet and also NOT on the physical price tag that was hanging on the car at the Auto Elegance premises.(I had pictures taken of the price tag and licence disc). I immediately told the sales rep that I accept everything but not the R9750-00 for the mechanical warranty. He then told me that the owner said that this warranty is compulsory and he will not sell the car to me without that. They even sent me a Whatsapp which I still have to spell this out in so many words. This is false and misleading advertising and should not be tolerated! If the owner had shown this extra warranty cost in any way on any his ads or price tag it would have been a total different story and most probably I would have accepted the deal all inclusive. I have spent the whole day from work and driven more than 350km to view the vehicle and to get treated like this?? I even offered to sign a waiver to assure them that I will not hold them accountable for any mechanical or electrical failure which the owner just dismissed. Think twice before you believe a price tag on a vehicle from Auto Elegance in Pretoria!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Jun 2017, 10:49
Terrible Service & Arrogant Owner
<p>Recently while I was searching for the car to buy for myself, I came across this really nice car advertised on Autotrader as well as Cars.co.za by Auto Elegance. Went to look at it & took it for test drive only to find out that it was advertised incorrectly on above mentioned websites. The spec they claiming, car isn't to those spec. Ad was misleading.</p> <p>Upon challenging, owner throws his toys out of pram & screaming down my ear over the phone. Very arrogant & rude. Of course deal didn't go through. Since then, ad has been removed from above mentioned websites. Terrible attitude. I wouldn't recommend anyone to use Auto Elegance, the one based in Wonderboom South. Steve Biko Rd.</p>
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
2 Jun 2017, 10:49
Terrible Service & Arrogant Owner
<p>Recently while I was searching for the car to buy for myself, I came across this really nice car advertised on Autotrader as well as Cars.co.za by Auto Elegance. Went to look at it & took it for test drive only to find out that it was advertised incorrectly on above mentioned websites. The spec they claiming, car isn't to those spec. Ad was misleading.</p> <p>Upon challenging, owner throws his toys out of pram & screaming down my ear over the phone. Very arrogant & rude. Of course deal didn't go through. Since then, ad has been removed from above mentioned websites. Terrible attitude. I wouldn't recommend anyone to use Auto Elegance, the one based in Wonderboom South. Steve Biko Rd.</p>
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 May 2017, 06:02
Customer Service
<p>Awful Service. Owner has terrible attitude. Egoistic & Narcissist. When you call & try to talk to him, he shouts down your ear. Very rude & Arrogant.</p> <p> </p> <p>They advertise incorrectly intentionally to mislead customer & to look their cars competetive for the high price they charge.</p> <p> </p> <p>Highly disppointed. I wouldn't recommend anyone to buy car from them.</p>
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 May 2017, 06:02
Customer Service
<p>Awful Service. Owner has terrible attitude. Egoistic & Narcissist. When you call & try to talk to him, he shouts down your ear. Very rude & Arrogant.</p> <p> </p> <p>They advertise incorrectly intentionally to mislead customer & to look their cars competetive for the high price they charge.</p> <p> </p> <p>Highly disppointed. I wouldn't recommend anyone to buy car from them.</p>
0
Replies (0)