AG
Auto-Mate Greenstone
Unclaimed Business
AG
Auto-Mate Greenstone
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePG
Pierre G
1 reviews | Active since Jan 2020
18 Feb 2021, 09:44
Excellent Service from Mark - Greenstone
I would just like to say thank you to Mark at Auto-Mate Greenstone. We have a problematic car, we had the car at our "regular" mechanic. We started to suspect that he was ripping us off by replacing random car parts with an unjustifiable invoice to follow. We subsequently decided to take the car to Auto-Mate in Greenstone, Mark assisted me. Let me say that the car is not fixed yet "cannot locate the problem YET" but when I look at the extent to which Mark is willing to go in order to ensure customer satisfaction, it is unmatched! I will vouch for Auto-Mate wherever I can and continue to take my vehicles to him when service is due. Thank you Mark for your efforts.
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Pierre G
1 reviews | Active since Jan 2020
18 Feb 2021, 09:44
Excellent Service from Mark - Greenstone
I would just like to say thank you to Mark at Auto-Mate Greenstone. We have a problematic car, we had the car at our "regular" mechanic. We started to suspect that he was ripping us off by replacing random car parts with an unjustifiable invoice to follow. We subsequently decided to take the car to Auto-Mate in Greenstone, Mark assisted me. Let me say that the car is not fixed yet "cannot locate the problem YET" but when I look at the extent to which Mark is willing to go in order to ensure customer satisfaction, it is unmatched! I will vouch for Auto-Mate wherever I can and continue to take my vehicles to him when service is due. Thank you Mark for your efforts.
0
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kavith X
1 reviews | Active since Jan 2020
11 Jan 2018, 11:41
Very bad customer service and little to no knowledge of motorvehicles
I took my car in for an overheating problem. They changed my radiator. The problem persisted, i was left stranded on the highway, i took it in again, they told me that the fan switch is faulty and needs to be changed. They charged me again for the fan switch saying that the radiator was also leaking. 1 week later the car overheats, stranded on highway again. The car was leaking water from the water bottle because the bleed ***** was overtightened and the thread was stripped. I spoke the Mark who is the owner and he said that he will contact me, i am yet to hear from him. I took my car to Bosch, they found the fan was physically damaged when Automate removed to change the radiator. 2 weeks later the fan switch that Automate installed popped out on my way home because Automate used the incorrect part. Automate owes me money for the radiator which was fine, fan switch which was the wrong part and leaking water bottle which i replaced. I have not heard from them to date. I dont know how a company with such incompetent staff is allowed to exist and trade. Do not take your car to them! ... unless you want it to get f#$%ed!
Helpful (0)
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kavith X
1 reviews | Active since Jan 2020
11 Jan 2018, 11:41
Very bad customer service and little to no knowledge of motorvehicles
I took my car in for an overheating problem. They changed my radiator. The problem persisted, i was left stranded on the highway, i took it in again, they told me that the fan switch is faulty and needs to be changed. They charged me again for the fan switch saying that the radiator was also leaking. 1 week later the car overheats, stranded on highway again. The car was leaking water from the water bottle because the bleed ***** was overtightened and the thread was stripped. I spoke the Mark who is the owner and he said that he will contact me, i am yet to hear from him. I took my car to Bosch, they found the fan was physically damaged when Automate removed to change the radiator. 2 weeks later the fan switch that Automate installed popped out on my way home because Automate used the incorrect part. Automate owes me money for the radiator which was fine, fan switch which was the wrong part and leaking water bottle which i replaced. I have not heard from them to date. I dont know how a company with such incompetent staff is allowed to exist and trade. Do not take your car to them! ... unless you want it to get f#$%ed!
0
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Peter G
1 reviews | Active since Jan 2020
2 Jan 2018, 09:27
Worst Service Ever
Please be aware of the service standard and customer care from manager/owner you will receive from this place. the service is ****, You take in your car it comes with more problems that it had before you sent it in. it is better to take your car elsewhere such as the actual dealership, who guarantees there parts, workmanship and respect from the management.
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Peter G
1 reviews | Active since Jan 2020
2 Jan 2018, 09:27
Worst Service Ever
Please be aware of the service standard and customer care from manager/owner you will receive from this place. the service is ****, You take in your car it comes with more problems that it had before you sent it in. it is better to take your car elsewhere such as the actual dealership, who guarantees there parts, workmanship and respect from the management.
0
Replies (0)SM
SIMON M
1 reviews | Active since Jan 2020
9 Nov 2015, 08:19
BAD SERVICE
I went there to replace the control arm bushes for my Polo. They are still bad. don't think they did anything and they charge ridiculous prices even for a minor thing. They take advantage when you don't have car knowledge.
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SIMON M
1 reviews | Active since Jan 2020
9 Nov 2015, 08:19
BAD SERVICE
I went there to replace the control arm bushes for my Polo. They are still bad. don't think they did anything and they charge ridiculous prices even for a minor thing. They take advantage when you don't have car knowledge.
0
Replies (0)