1 reviews | Active since Member
On the 30/11/2020 I took my card for a Major Service at "AUTO-MATE ALEX MALL" which I left there to be checked for any other faults, so , on the 1st dec, I was advised of additional faults namely: Front brake pads, Wheel bearings, Oil seal & Brake light bulb & Front disc skimming. with all the cost included. Which I gave a go ahead & also advised them that I can come collect the card on 2nd dec. so that they have enough time to work on my car. Morning of the 2nd, I sent them a whatsapp notifying them that I will come fetch it around 1pm however I went there at 3pm. when I got there, I paid a substantial amount of money & the car was ready. when I got into the car ready to drive off, there was a sound on the wheels which they had to re-check & I had to wait for another 2hours while checking for the fault. Once done I drove off home. Saturday I decided to go to town, while on the freeway I hear a "Scratchy funny sound" & the Brakes also making squeeky sound. I had to drive very slowly so that I can at least reach my destination & back home. I called them immediately and advised the Gentlemen (Floyd) that I will take it back on Monday. I'm very frustrated and unhappy with the service.