Bad service

Item: Auto Pedigree
Rating: 1
Author: peace B

I had a bad service with Auto Pedigress Polokwane, I took my car for petrol pump issue, the first time I got it back I got stuck within a week because apparently the wiring issue and I had to tow it back there.

Now that is I got it back my towing hook is missing and I am told it was never there.

Helpful (0)

Replies (106)

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Replies (106)

Auto Pedigree's replyOfficial

05 Mar 2026, 10:38

We will be forwarding your complaint to Mr. Henry Gerber. He is the National Service Centre Manager for the region under which the Polokwane branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Serviceinfo@autopedigree.co.za

Best regards,

Auto Pedigree's reply05 Mar 2026, 10:38

Official

We will be forwarding your complaint to Mr. Henry Gerber. He is the National Service Centre Manager for the region under which the Polokwane branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Serviceinfo@autopedigree.co.za

Best regards,

pB

peace B's updateReviewer Update

16 Mar 2026, 09:45

There is still no resolution on this, by the way. They made me drive all the way to Portland Polokwane, and they still did not have my parts. Now they are telling me to bring my car in. I am not sure for what, because all I need is a tow hook. I wouldn't recommend them, no matter how desperate you are.

pB

peace B's update16 Mar 2026, 09:45

Reviewer Update

There is still no resolution on this, by the way. They made me drive all the way to Portland Polokwane, and they still did not have my parts. Now they are telling me to bring my car in. I am not sure for what, because all I need is a tow hook. I wouldn't recommend them, no matter how desperate you are.