1 reviews | Active since Member
Poor services on black customers.
During the process of buying a new car through a black sales man called Mandla who is the only black person in the team working with no support structure frim his colleugues. They made me spend close to R1500 just to get the trasaction through for unreasonable demands from the FIS who act like a Garage manager by the name of Anne. I went to fetch the car i celebared with my kids and after two days they came back to take back the car claiming that my driver lisense is not a proper one. They made me to apply for a new ID eventhough i had the ID application and addidavit. Anne just made the whie process complecated. The best she could do was to tell me that she is qualified for her job. On second car delivery they made us wait for more than two hurs because Mandla the backscreen saver was late they lied to say he too the car keys with at home.
The second car we bought from them it has the expired permit which is against the South African laws. It was part of the deal that they will apply for double disc and yes our temporal expired and still waiting on them with empty promises. No formal delivery of a car with compliments they just throw you with the key no thank you or a simple complimentary like other decent garages do. The second car we bought from them is meant for business guess what it is a painin there .... cos the insurance had to deduct R3500 including prorata for a car which is not opeartibg due to delays caused by Auto team. They made us to write a declaration for me to collect tge car from Pretoria however they made my mom to drive all tge way from Thohoyandou to sign. They made her choose whole lot of unnecessary costs which are not important for a business car according to us. They must just inform all black people tonever enter thier primises to buy cars from them. My mother want to take back the car and please help this is the ony soution left for us.
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