AX
Auto Xtreme
Claimed Business
AX
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Auto Xtreme delivers a predominantly positive vehicle purchasing experience. Customers consistently praise named sales consultants for exceptional service, transparent dealings, and a smooth purchase process. The business scores strongly on Sales & Purchase Experience (4.5) and Staff Professionalism (4.5). However, recurring complaints about post-sale vehicle defects and communication breakdowns after purchase highlight key areas needing attention, reflected in lower scores for Vehicle Quality & Reliability (3.2) and Communication & Aftercare (3.5).
Top Strengths:
- •Sales & Purchase Experience: Customers consistently describe a smooth, fast, and transparent buying process. Named salespeople like Reghardt, Johan, and Wayne are praised for going the extra mile, delivering vehicles to clients, and securing competitive finance rates.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
4.9
Ranking
#26
in Car Dealerships
NPS Score
69
Recommended: Very Likely
Review Distribution
4.6|101 Reviews
Jun '25 - May '26
5(87.2%)
4(2.3%)
3(0%)
2(2.3%)
1(8.1%)
5(87.2%)
4(2.3%)
3(0%)
2(2.3%)
1(8.1%)
Recent reviews (101)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencemO
mariska O
1 reviews | Active since Jan 2020
16 Mar 2026, 06:28
I would like to thank Michael Davidson for his excellent service at Auto Extreme, throughout the transaction he kept me updated informing me what is happening at all time
i just would like to take this time to thank auto extreme and Michael Davidson from there sales team i had a great experience from the first call till i drove of with my dream car Michael Davidson has gone above and beyond the extra mile to make sure all is in order and that the hole transaction went without any problems will for sure make use of there service in the future @ Auto extreme Michael Davidson is for sure a great staff member and will take your garage to the next lever with his customer service
Helpful (0)
|Replies (0)mO
mariska O
1 reviews | Active since Jan 2020
16 Mar 2026, 06:28
I would like to thank Michael Davidson for his excellent service at Auto Extreme, throughout the transaction he kept me updated informing me what is happening at all time
i just would like to take this time to thank auto extreme and Michael Davidson from there sales team i had a great experience from the first call till i drove of with my dream car Michael Davidson has gone above and beyond the extra mile to make sure all is in order and that the hole transaction went without any problems will for sure make use of there service in the future @ Auto extreme Michael Davidson is for sure a great staff member and will take your garage to the next lever with his customer service
0
Replies (0)FP
Fatima P
1 reviews | Active since Jan 2020
5 Mar 2026, 13:27
I would like to thank Johan for his excellent service at Auto Extreme, throughout the transaction he kept me updated informing me what is happening at all times
I would like to thank Johan for his excellent service at Auto Extreme, throughout the transaction he kept me updated informing me what is happening at all times.This is the best service I ever had🏆and will recommend this Company to everyone buying a vehicle.
Helpful (0)
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Fatima P
1 reviews | Active since Jan 2020
5 Mar 2026, 13:27
I would like to thank Johan for his excellent service at Auto Extreme, throughout the transaction he kept me updated informing me what is happening at all times
I would like to thank Johan for his excellent service at Auto Extreme, throughout the transaction he kept me updated informing me what is happening at all times.This is the best service I ever had🏆and will recommend this Company to everyone buying a vehicle.
0
Replies (0)MK
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Dehandre
1 reviews | Active since Jan 2020
5 Mar 2026, 10:17
Poor After-Sales Service and No Accountability
I am extremely disappointed with the service I received from Auto Xtreme. About a year ago I purchased a Ford Ranger bakkie from them, which was sold to me with a spare key. Shortly after the purchase, I discovered that the spare key they gave me does not work and is not even for my vehicle. I immediately went back to the dealership to report the issue. At the time, they apologised and explained that the spare keys of two vehicles had accidentally been swapped, and that my key had been given to another client. They assured me they would contact the other client and arrange to get the correct key back to me. Over the past year I have followed up with them several times. Each time I was told they would “get back to me,” but no solution was ever provided. After a full year of waiting, the manager, Vian, told me that it’s not really a big issue and that their responsibility was simply to give me the key they received from the previous owner. According to him, if that key doesn’t work for my vehicle, then that’s unfortunately just how it is — even though the vehicle was clearly sold to me with a spare key. I find this response extremely disappointing and unprofessional. When a dealership sells a vehicle with a spare key, the expectation is that the key actually belongs to the car that was sold. This entire experience has been very frustrating and not the level of service I expected when purchasing a vehicle.
Helpful (0)
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Dehandre
1 reviews | Active since Jan 2020
5 Mar 2026, 10:17
Poor After-Sales Service and No Accountability
I am extremely disappointed with the service I received from Auto Xtreme. About a year ago I purchased a Ford Ranger bakkie from them, which was sold to me with a spare key. Shortly after the purchase, I discovered that the spare key they gave me does not work and is not even for my vehicle. I immediately went back to the dealership to report the issue. At the time, they apologised and explained that the spare keys of two vehicles had accidentally been swapped, and that my key had been given to another client. They assured me they would contact the other client and arrange to get the correct key back to me. Over the past year I have followed up with them several times. Each time I was told they would “get back to me,” but no solution was ever provided. After a full year of waiting, the manager, Vian, told me that it’s not really a big issue and that their responsibility was simply to give me the key they received from the previous owner. According to him, if that key doesn’t work for my vehicle, then that’s unfortunately just how it is — even though the vehicle was clearly sold to me with a spare key. I find this response extremely disappointing and unprofessional. When a dealership sells a vehicle with a spare key, the expectation is that the key actually belongs to the car that was sold. This entire experience has been very frustrating and not the level of service I expected when purchasing a vehicle.
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Magomarele K
1 reviews | Active since Jan 2020
18 Feb 2026, 11:09
Efficiency
Awesome service, fast, elegant and efficient work @Johan 👌you are brilliant champ
Helpful (0)
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Magomarele K
1 reviews | Active since Jan 2020
18 Feb 2026, 11:09
Efficiency
Awesome service, fast, elegant and efficient work @Johan 👌you are brilliant champ
0
Replies (0)