Automagic Rustenburg Is the Worst. They damage cars

Automatic Rustenburg is the worst, took my car for mirror cover respray. When they stripped the cover they broke it and tried to hide it with glue/silicon, I only found out when the cover fell as few days later. Took it back in and they insist that the cover clips were broken even though I took the car in with everything intact and they do not have pictures to show or anything. Now they are refusing to pay for the mirror cover. Took my car in for R500 job and now I have to buy a mirror costing +R3k. Not even in a million years will I refer this place to anyone. To make things worse, I called the Customer service and they tell me that can’t help because it was cash not insurance. So meaning it makes me less important since im not a big cooperation.