Minor scratch turns into a Major problem.

I have a scratch-and-dent policy that covered my vehicle, and they selected Automagic Strijdom Park. This turned out to be the worst mistake I could have ever made, leaving my car there. The car is black, and now, after trying to fix 2 scratches the size of a grain of rice, the paint is dull and uneven on the side. The lack of feedback extends from the Head Office to the branches. Then Lightstone called for feedback, and when I told them my car wasn't done correctly, they followed up 2 days later to ask whether the branch had reached out to me. I told them no, and they then allowed the branch to appeal and granted it without checking if I im sorted. And now like true magicians, they have disappeared