1 reviews | Active since Member
On Wednesday morning I called AA for assistance as my vehicle didnt start in the morning. I wanted them to check to see what is wrong and I was at work. They took my details down and advised that they were going to send someone over. They conveniently closed the call as apparently there was no payment on the 1st. Now I have a debit that goes off every month and for some reason of theirs, as per them (there was a technical error) and the debit didnt go off. They cancelled the call as they say, they did not receive payment and did not bother to let me know what was going on. When I called again to check they told me there was no payment, the one guy told me i need to do the payment immediately and they will assist, which I did and sent them the POP. By 4pm my time to go home, they had not arrived, I got one of my colleagues to give me a jump start and left. While I was on my way, they called, this was after 4pm. I actually think that everybody should read this so they dont sign up with AA as this company makes mistakes, their mistake and leave a woman stranded. This is definitly not a good and reliable company, pls look for another provider. They didnt even have to decency to check how I got home, its absolutely unbelievable!
Best regards,
Best regards,