AUTORAMA
Verified Business
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, AUTORAMA in Klerksdorp delivers a consistently outstanding customer experience across all key areas of the automotive purchase journey. Customers repeatedly praise the dealership for transparent, pressure-free buying processes, named staff who go the extra mile, and vehicles that meet or exceed expectations. The overwhelmingly positive sentiment positions AUTORAMA as a highly trusted pre-owned and new vehicle dealer.
Top Strengths:
- •Staff Professionalism & Conduct: Customers consistently name specific staff members like Tokkie, Johan, Hein, Junior, Kokkie, and Sipho as patient, knowledgeable, and genuinely invested in each customer's outcome. Staff are praised for going the extra mile.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#27Ranked In Car Dealerships
16h 21mReply Time
81 NPSVery Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 14 hours 44 min
TrustIndex
0
Ranking
#27
in Car Dealerships
Avg Reply
16h 21m
NPS Score
81
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 14 hours 44 min
Review Distribution
4.9|59 Reviews
Jun '25 - May '26
5(98.1%)
4(0%)
3(0%)
2(1.9%)
1(0%)
5(98.1%)
4(0%)
3(0%)
2(1.9%)
1(0%)
Recent reviews (59)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGC
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Riaan
1 reviews | Active since Jan 2020
18 Feb 2026, 05:57
My second purchase from Autorama
My second purchase from Autorama. The service is unbeatable and most certainly miles above any other dealer. They fo the extra mile to ensure customer satisfaction and their vehicles are awsome!!
Helpful (0)
|Replies (0)R
Riaan
1 reviews | Active since Jan 2020
18 Feb 2026, 05:57
My second purchase from Autorama
My second purchase from Autorama. The service is unbeatable and most certainly miles above any other dealer. They fo the extra mile to ensure customer satisfaction and their vehicles are awsome!!
0
Replies (0)T
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Coenraad
1 reviews | Active since Jan 2020
4 Feb 2026, 08:07
Exceptional Service at Autorama Klerksdorp – Highly Recommend! I recently purchased a Volkswagen T-Cross R-Line from Autorama in Klerksdorp, and I have to say, the entire experience was nothing short of outstanding
Exceptional Service at Autorama Klerksdorp – Highly Recommend! I recently purchased a Volkswagen T-Cross R-Line from Autorama in Klerksdorp, and I have to say, the entire experience was nothing short of outstanding. From the moment I walked in, the team made me feel welcomed and valued, guiding me through the options without any pressure. What really stood out was their attention to detail and efficiency. They fitted smash and grab window tinting seamlessly, ensuring my new car was protected and ready to go. The license and registration process was handled swiftly – no endless paperwork or delays, which is a huge relief when buying a vehicle. The delivery was absolutely brilliant, thanks to Mnr Kokkie Janse van Rensburg. He was professional, knowledgeable, and went above and beyond to explain all the features of the T-Cross R-Line, making sure I was comfortable and confident before driving off. His enthusiasm and expertise truly made the handover special.
Helpful (0)
|Replies (0)C
Coenraad
1 reviews | Active since Jan 2020
4 Feb 2026, 08:07
Exceptional Service at Autorama Klerksdorp – Highly Recommend! I recently purchased a Volkswagen T-Cross R-Line from Autorama in Klerksdorp, and I have to say, the entire experience was nothing short of outstanding
Exceptional Service at Autorama Klerksdorp – Highly Recommend! I recently purchased a Volkswagen T-Cross R-Line from Autorama in Klerksdorp, and I have to say, the entire experience was nothing short of outstanding. From the moment I walked in, the team made me feel welcomed and valued, guiding me through the options without any pressure. What really stood out was their attention to detail and efficiency. They fitted smash and grab window tinting seamlessly, ensuring my new car was protected and ready to go. The license and registration process was handled swiftly – no endless paperwork or delays, which is a huge relief when buying a vehicle. The delivery was absolutely brilliant, thanks to Mnr Kokkie Janse van Rensburg. He was professional, knowledgeable, and went above and beyond to explain all the features of the T-Cross R-Line, making sure I was comfortable and confident before driving off. His enthusiasm and expertise truly made the handover special.
0
Replies (0)HM