Poor Service received,no communication,and lack of feedback to the consumers

Order number #697644 , recently interact with This business and received bad and poor Service from there agent Fareed ,order my goods on the 31 October 2025 , received my goods 11 days later , because this business,on my order,no stock on hand , this will be the last time I will be using your services,I will rather interact with a business, such as Makro ,I ordered my goods online on Saturday,goods arrived on Sunday 2 pm , that's service,not I must call ,did payments reflect,when I going to collect my goods ,so if I did not complaint about ,as you inconvenience me ,you should have never delivered my goods on your account,you as a business will never recommend or used your initiatives ,I am very disappointed in your services,check on my orders previously, either I have been refunded or order been cancelled,so when you place an order ,stock and accessories available,when it comes on your order ,no stock ,good business strategy,no more ,I rather deal with Makro ,ask them , don't be shy ,how there business flourish.