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Bad experience at the Milnerton branch, i booked my car in for an ABS light that was lit on my instrument cluster and i mentioned that at times it feels like i have a loss of power when accelerating at low revs. I was very impressed by the check in system as i decided to work from the service center because i lived too far for them to take me home. I observed the service manager taking pics of the car, making some notes, checking inside. Then the car went into the workshop and i lost line of sight. A few hours later i get told the car is ready and everything is done, attached was a recommendation to change the spark plugs and do a throttle body clean which i opted to do at a later stage, my main concern was the light, the car drove fine otherwise. I pay, get my keys after the service manager did the final test drive and i pull away however the car is jerking very bad, and i felt unsafe. I returned and asked if they could please check as something was off, they pulled it back into the workshop where after a few tests and lots of engine revving, i was told the car must stay and can't be driven as it will damage the catalytic converter (all Greek to me). I leave and went on with my day, got a call 2 hours later to say the car is ready, i can only come back the next day. The fix was to replace all the spark plugs and do a throttle body clean (amazing how they knew this beforehand). Next day i collect my car, pay and before driving off, decided to check small items, like that special nut for the wheel, and decided to open the engine bay, where i found my chrome bonnet trim was broken. I called and got assistance and quickly had 3 people standing around the car. I was told that this looks like it was repaired already, and they know how to open a bonnet without breaking anything. I drove off, got home and checked it out again, where i found that around 6 blobs of black automotive silicone were put under the chrome trim in an attempt to fix it. I took pics and because i know they dont work weekends i sent it on Monday. I was told that it looks different now and it looks like i tried to fix it at home, there is nothing they can do, and they will not replace the trim. I asked very politely for them to check in with the workshop and ask if they did break it and tried to fix it (because i also clearly recall seeing black insulation tape on the bonnet stretching down to the chrome trim when the car went out for one of its final test drives before i left the Friday. After a little wait, i got told that nobody in the workshop broke it, and nobody tried to repair it and it seems like i am trying to get something fixed for free. I urge you to please check the workshop because if someone lies about things like this, who knows what else is under the carpets. I overlooked the broken clips on the batter cover and the black silicone left of a few of the parts in the engine bay. To top it all off, when i reviewed them on their Facebook page, i lost the ability to access their page (image attached), i asked a friend to access the page and it works, however the comments for that review are blocked and my Google reviews are being deleted.