AUTOWORLD PRETORIA
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Extremely poor sales and after-sales service. Their after-sales support is practically non-existent — any queries or concerns go completely unanswered. When I attempted to trade in my vehicle, multiple dealerships informed me that it is a salvaged (Code 3) vehicle, meaning it had previously been written off, even though it was sold to me as a used car in good condition. As a result, the vehicle’s market value has been significantly reduced, leaving me with a major financial loss. I’ve tried reaching out to the dealership directly with no success. They’ve ignored all communication and haven’t even responded to the Motor Ombudsman. It seems they’re simply avoiding accountability, which is unacceptable. Their so-called “warranty” offers only a R1,000 contribution towards a service, and they don’t allow loading of proper maintenance or service plans. Upon delivery, the vehicle’s tyres had multiple plugs from previous puncture repairs. Three months later, I’m still waiting for the service book, owner’s manual, and spare key—only to be told they don’t have them. The air-conditioning wasn’t working at delivery, but thankfully the manufacturer’s warranty covered the repair, as this dealership showed no interest in assisting. To make matters worse, the sales team routinely ignores messages and calls. Overall, a deeply disappointing and unprofessional experience.
1 reviews | Active since Jan 2020
Extremely poor sales and after-sales service. Their after-sales support is practically non-existent — any queries or concerns go completely unanswered. When I attempted to trade in my vehicle, multiple dealerships informed me that it is a salvaged (Code 3) vehicle, meaning it had previously been written off, even though it was sold to me as a used car in good condition. As a result, the vehicle’s market value has been significantly reduced, leaving me with a major financial loss. I’ve tried reaching out to the dealership directly with no success. They’ve ignored all communication and haven’t even responded to the Motor Ombudsman. It seems they’re simply avoiding accountability, which is unacceptable. Their so-called “warranty” offers only a R1,000 contribution towards a service, and they don’t allow loading of proper maintenance or service plans. Upon delivery, the vehicle’s tyres had multiple plugs from previous puncture repairs. Three months later, I’m still waiting for the service book, owner’s manual, and spare key—only to be told they don’t have them. The air-conditioning wasn’t working at delivery, but thankfully the manufacturer’s warranty covered the repair, as this dealership showed no interest in assisting. To make matters worse, the sales team routinely ignores messages and calls. Overall, a deeply disappointing and unprofessional experience.
1 reviews | Active since Jan 2020
I bought my Renault Kwid from them . Very Happy with my car and the service I received . the place is very clean and they have beautiful cars.
1 reviews | Active since Jan 2020
I bought my Renault Kwid from them . Very Happy with my car and the service I received . the place is very clean and they have beautiful cars.
1 reviews | Active since Jan 2020
I'm writing this in sorrow I bought a New Second Nissan Magnite 2023 model at this dealership 864 Steveon the 30th of Jan ...since iv never been hppy my husband is overseas I dnt knw if the manager just took an advantage of that or wht ,they never gave me a best costumer service, first had a prblm of spare key ...had to fight with him first to get things done as I speak now a brake pads fell while I was driving called them they said they will come bck to me as they did but wth the story of warranty not covering the wear nd tear which I understand but dis car its only a month frm them with 2000 km ,even that brake part is still new when u look at it this is not a matter of warranty it was a matter of bring the car nd will look at it bcz its only one month instead they alwys covering themselves, no service book,no Manual book ,no Spare key they alwys hv something to prevent themselves like I dnt knw ...just need assistance in this matter ,people are referring me to go there nd there for help first just want to say to people b carefully
1 reviews | Active since Jan 2020
I'm writing this in sorrow I bought a New Second Nissan Magnite 2023 model at this dealership 864 Steveon the 30th of Jan ...since iv never been hppy my husband is overseas I dnt knw if the manager just took an advantage of that or wht ,they never gave me a best costumer service, first had a prblm of spare key ...had to fight with him first to get things done as I speak now a brake pads fell while I was driving called them they said they will come bck to me as they did but wth the story of warranty not covering the wear nd tear which I understand but dis car its only a month frm them with 2000 km ,even that brake part is still new when u look at it this is not a matter of warranty it was a matter of bring the car nd will look at it bcz its only one month instead they alwys covering themselves, no service book,no Manual book ,no Spare key they alwys hv something to prevent themselves like I dnt knw ...just need assistance in this matter ,people are referring me to go there nd there for help first just want to say to people b carefully
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