Poor customer service by autozone Midrand Mall.

Very disappointed at how the sales consultants treat customers, lack of athics. I went to buy a car battery at Auto Zone in Midrand mall. I asked the consultants Alias and Cedrick to verify the size of the battery which was 612 and they said I must switch off the car of since I am buying a new replacement. To my suprise after the transaction they requested my old battery however they refused to install the new one or even remove the old on, whilst I told them that I do not know how to install battery, as to my knowledge the supplier installs the battery to ensure that the warranty is not tempered with, i mean battery centre did that for me with my other vehicles. Autozone consultants said wanted R300 to remove my Old Battery and install a new one, which was explain when I was asked to switch the car which is an automatic car.

No warranty terms where explained to me, what will happen if my car gets damaged due to the battery not being installed correctly? I ended up figuring out a way to install the battery with the help of a colleague that I bumped to. This is totally unacceptable and I would not recommend any clients to deal with Autozone Midrand