MN
Mlungisi N
Active since Mar 2021
3
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3 reviews4 months ago
Poor customer service by autozone Midrand Mall.
Very disappointed at how the sales consultants treat customers, lack of athics. I went to buy a car battery at Auto Zone in Midrand mall. I asked the consultants Alias and Cedrick to verify the size of the battery which was 612 and they said I must switch off the car of since I am buying a new replacement. To my suprise after the transaction they requested my old battery however they refused to install the new one or even remove the old on, whilst I told them that I do not know how to install battery, as to my knowledge the supplier installs the battery to ensure that the warranty is not tempered with, i mean battery centre did that for me with my other vehicles. Autozone consultants said wanted R300 to remove my Old Battery and install a new one, which was explain when I was asked to switch the car which is an automatic car. No warranty terms where explained to me, what will happen if my car gets damaged due to the battery not being installed correctly? I ended up figuring out a way to install the battery with the help of a colleague that I bumped to. This is totally unacceptable and I would not recommend any clients to deal with Autozone Midrand
0 replies
29 months ago
Worst delivery service ever
Ram is the worst delivery company I have ever worked with you literally have to beg to get your parcel, made an other on the 27th of November I was promised that I will get my order this Saturday the 1st of December, when I call I am asked the tracking number and promised lies.
142 replies
55 months ago
Bad service and horrible retention or cancellation service.
It has been a mission impossible to cancel my contract, I have been referred from pillar to post, I was told by a consultant that my contract ends in October 2021 and when I call to cancel I'm told no it ends in May 2022. You would not expect such a bad service from a JSE listed company, I mean I had to hold for 1 hour only to be assisted. I wouldn't recommend MTN to anyone honestly I regret the day I got into business with them totally awful service
0 replies
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