1 reviews | Active since Member
Worst worst worst! Firstly you cannot purchase water anywhere as you would expect or even at your finger tips by getting into your bank app etc.
Since 06:00 am this morning I have been without water and have been contacting the useless very useless call centre, which only can be accessed via Watsapp no one to directly speak to.
I was told that the system is offline since this morning and that I'd be updated, but each time I keep sending the Watsapp to do a follow up it seems as though I am inconveniencing / annoying the agents that keeps answering.
I was told to make payment this morning which I did, send the meter number and I did. and when the water had to be loaded nothing from 08:00 until now 17:00 I have no water and mind you I have a baby in the house, I NEED TO FLUSH MY TOILET!!@!!
This system seems to be just a headache from the reviews that I am reading, why is still operating if the service it provides is this terrible!!!!!!