NK
Nokuthula K
Active since Jan 2019
7
Reviews
0
Industries
Reviews
7 reviews29 months ago
********** COMPANY TO DEAL WITH
Worst worst worst! Firstly you cannot purchase water anywhere as you would expect or even at your finger tips by getting into your bank app etc. Since 06:00 am this morning I have been without water and have been contacting the useless very useless call centre, which only can be accessed via Watsapp no one to directly speak to. I was told that the system is offline since this morning and that I'd be updated, but each time I keep sending the Watsapp to do a follow up it seems as though I am inconveniencing / annoying the agents that keeps answering. I was told to make payment this morning which I did, send the meter number and I did. and when the water had to be loaded nothing from 08:00 until now 17:00 I have no water and mind you I have a baby in the house, I NEED TO FLUSH MY TOILET!!@!! This system seems to be just a headache from the reviews that I am reading, why is still operating if the service it provides is this terrible!!!!!!
0 replies
68 months ago
BOND CLAIM DELAYING COULD LEAD TO ME LOSING MY HOUSE
Hellopeter, my sister was recently retrenched from her Job due to the economical climate that we are all faced, she has ben trying to get hold of HOLLARD for a longest time as she can longer afford to pay for her Bond. Policy number 15595818 to no avail. I have called every department all they do is send me back and forth to Ooba Bonds or Hollard, no resolution to the claim, I have to start paying this house as of next month but how if the claim is far from finished. I am faced with a new dilemma the policy was not successfully debited on the 1st of September and I am unable to get any department to assist with resubmitting the debit order nor give feedback on the claim. Ooba Bonds has sent Numerous emails to Hollard, no feedback, this has been on going since July to date, every single number given has no answer or I am told they are putting me through to the relevant department. It is as if Hollard is a fly by night company and they don't exist, I have left tons of Voice mails to be called back sent direct mails to Nelisiwe and Corniela who deals with the Ooba bonds policy from hollard no response, with the premium not being debited i might fortfit the whole claim and if it is not finalized i will be behind with the bond payments. Please help me.
53 replies
77 months ago
Want my refund/ Sneakers delivered before Christmas
I ordered sneakers from Sneakers SA, on Wednesday 18 December 2019, paid cash directly into the banking details that I was supplied with. During the ordering process the response was quick however after that the following day it all changed. All that I want is the tracking number which was supposed to be emailed which has not been until now, I’m sending messages and there’s no response, however the site and the sales person said that the delivery will only take 24-48hrs and that I’d be provided with a tracking number to track my order. The reason why I ordered with them was simply for the turnaround time which would save me from going to the malls etc, however now I have to spend airtime and my resources trying to get hold of them which should not be the case!!!
0 replies
79 months ago
Thank you Howler
Thank you for the prompt response!!!! Was my first using you guys!!!!
105 replies
81 months ago
Dissatisfied Customer
I’m it if this review is for this platform, I thought it was the safest at this point. My Aunt yesterday morning went to the Standard bank in Nigel to withdraw money inside as she usually does on a monthly basis. However this month things took a turn for the worst without her even being aware of this. She withdrew 40K+, she’s is a small business owner and has done this on many occasions in the same bank. As soon as she was done in the bank, she had a small pit stop in springs which she quickly did and went on her way home. She was in the car with my cousin and and just as they arrived a car approached at an alarming speed, three gun man which included the driver jumped out of the car and requested that she hands over the money which they knew how it was to the very last cent. The two gunman had guns pointed at my cousin whilst my aunt begged the for his life and hers, the third searched through the car until they found the money and they left them afterwards took their car keys, handbag, wallets,phones as well their car keys. She has opened a case in case that becomes one of the questions. However our biggest question is how did these people know the amount of money she had withdrew unless of course the bank teller or someone from the bank alerted these robbers. How does one go about dealing with this without jeopardizing the families safety as they have all her information and she also does not trust the bank and is intending on changing her bank after this ordeal! Thank you
105 replies
82 months ago
Shoprite Bluedowns Cape Town -Horrible Customer Service
Went to shoprite in Bluedowns Cape Town just to get 3 items, after a long day at work. However I just have to say that customer service in a suburban area sucks. The lady at the wouldn't assist us when we only had 3 items and we had to go back and stand in a very very very long que. What would have taken her 10minutes ended up taking 20 minutes. I do understand that the staff in retail works long hours, and sometimes are disrespected at times I just think its also their doing. Why should I stand in a long tedious Que with but 3 items.
0 replies
89 months ago
Bad Customer service ABSA Tsakane Mall
Monday 31 December 2018, I visited the branch at 14:00pm to open an account for my son I was assisted by Lerato Matjiu sales consultant. At first he informed that the account is one of the most demanding to open as it requires too much information,and she asked me where I was the the entire day and why was I only coming to the bank at that time. I laughed it off as I needed the account to be sorted out before leaving Gauteng and did not see the need for me to be explaining myself to someone who should be rendering a service to a customer. So we went through the process of registering the account and which took approximately 1.30 minutes. When the process process was completed when I needed to receive the card she told me that she cannot issue the card to me on the same day and my details still needed to be approved by fica, and it will take approximately 24 hours for the report to come back which is when I’ll be able to get the card. I was appalled as this was the first time that I have ever heard of such! I told her that I will not be around to come back and collect the card the whole point of me doing the process on Monday was so that I can leave my son with the card and he’s care giver.she did not seem phased about it and said that I should call the branch on Wednesday and she will advise if the card has arrived. Funny thing is that immediately on that day I received all the confirmations for the card on my cell if my information needed to first be verified by fica that surely would only be approved on Wednesday not on the same day. This morning I called the branch and asked to speak to her 09:33am to find out what the status was she said she’ll get back to me but until now no response.
420 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)