1 reviews | Active since Member
Family Alert: Terrible experience at #AvalonSprings , where I was injured the glass shower door came off and cut my foot open. There was no emergency doctor on-site, and after waiting 45 minutes for an ambulance, I was told I could only be taken to a government hospital, where I wouldn't be treated on time! The resort’s main concern was taking images, not caring for the injured. Management didn’t check on us at all during that 45 minutes wait. We had to drive 2.5 hours to get proper treatment. I feel terrible thinking this could happen to another family, especially if it could be children. Management only called the next day and hasn't followed up since. We checked out a day early and was told, sorry we won't cover any medical expense. Stitches and 3 week recovery, and my foot isn't back to normal.