Miserable and disgusting never again for me or my family

So me and family have been visiting Avalon springs for the past 20+ years and its been our local vacation place of choice always however over the past weekend myself and my wife visited and were excited to see the newly upgraded pools etc. To our shock we were given room 8b which had a straw roof feels like we stepped into a bungalow or a hut. The rooms walls in the corners was filled with webs and spiders, one of the pillow cases had small spots of blood and when lifting the pillow a disgusting fish moth ran out, we also found a half dead ****roach on the carpet floor and just the entire feeling was not was expected of a hotel room there was a cold draft coming either from the straw roof or windows im not even sure. Nevertheless looking forward to the pool we discovered there were no gowns in the room and requested some, coming to the pools the water was cold to luke warm i asked one employee if they can up the temperature and he gave me some story of the tap was turned open and it will get warm but that never happened, spoke to another employee and discovered that they actually are having issues with the hot water getting to all the pools and that dsnt seem like a easy fix but what makes me angry is that they dont bother to convey this to paying guests!! So me and my wife is at breakfast and see something walking on the floor and yet again a ****roach i just killed it and pushed it aside as im not one to make a spectical. Nevertheless we looked forward to getting some needed rest to our suprise inside our room it sounded like there were a group of 10 people just partying it up like we were in shared apartment. The party went on till 3am Saturday morning and again 6am and Saturday evening around 10pm it started again and we called to complain why are we hearing this people so clearly and they said they were going to send security but they never did quiet down. During the night another fish moth fell from the roof onto our bed.We left miserable and disgusted NEVER EVER TO RETURN AGAIN!!!!