AvaTrade Customer Care
2.8|113 reviews
Responds in 617 hours 36 min
DR
Derick R
1 reviews | Active since Member
28 Oct 2025, 08:54
Extremely rude customer care
Signed up for avatrade about 2 weeks ago and they called me to find out what I will be doing and so forth .. I asked him if they are going to continue calling me, he said no …
Just got a call from Avatrade and the same guy speaks to me because there is no activity on my app because I haven’t done anything yet , i told him , i will use it sometime but now now, just downloaded the app to see whats happening and how it is …
I asked him to stop calling me and as I was busy talking, he hung up in my ears , EXTREMELY rude …
Helpful (0)
Replies (53)0
Replies (53)AvaTrade Customer Care's replyOfficial
28 Oct 2025, 11:30Dear Derick, thank you for your feedback. Based on the username you provided, we believe we have identified the registration in our system. We are currently reviewing the situation thoroughly in order to respond accordingly. Our team will be reaching out to you directly via ticket #1853741. In the meantime, please feel free to contact us at cs@avatrade.com if you have any questions or need further assistance.
Warm regards,
The AvaTrade Team
Warm regards,
The AvaTrade Team
Best regards,
AvaTrade Customer Care's reply28 Oct 2025, 11:30
Official
Dear Derick, thank you for your feedback. Based on the username you provided, we believe we have identified the registration in our system. We are currently reviewing the situation thoroughly in order to respond accordingly. Our team will be reaching out to you directly via ticket #1853741. In the meantime, please feel free to contact us at cs@avatrade.com if you have any questions or need further assistance.
Warm regards,
The AvaTrade Team
Warm regards,
The AvaTrade Team
Best regards,