Review ofAVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society
1.6|308 reviews
Responds in 69 hours 38 min
FS
Faywin S
1 reviews | Active since Member
12 Mar 2026, 08:48
****ed
Good morning
I received my payslip today,and to my surprise I see Avbob debiting money from my persal almost R300 so what I would like to know is who gave you my persal cause I don't have any policies with you guys on top of that you debiting but I do not have any policy documents or policy number for that matter,I wil not leave this here,next il be contacting my attorneys,I need proof that I opened anything with you guys along with my signature where I approve the policy in the meanwhile can I have my installments that I paid can I have it back and cancel this thing cause I never took anything with you,hope to hear from you
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Replies (159)AVBOB Mutual Assurance Society's replyOfficial
16 Mar 2026, 06:58 Dear FS,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
Best regards,
AVBOB Mutual Assurance Society's reply16 Mar 2026, 06:58
Official
Dear FS,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
Best regards,
FS
Faywin S's updateReviewer Update
16 Mar 2026, 15:29Can you guys please outvolve me in ur investigations cause that really have nothing to do with me I send the documents that was requested so I just want this policy cancelled and my money that was taken back,ur investigation is for you I wants what's mine cause you guys can't expect me to wait for a investigation to be over no!
FS
Faywin S's update16 Mar 2026, 15:29
Reviewer Update
Can you guys please outvolve me in ur investigations cause that really have nothing to do with me I send the documents that was requested so I just want this policy cancelled and my money that was taken back,ur investigation is for you I wants what's mine cause you guys can't expect me to wait for a investigation to be over no!
AVBOB Mutual Assurance Society's replyOfficial
18 Mar 2026, 08:47Dear FS,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
Best regards,
AVBOB Mutual Assurance Society's reply18 Mar 2026, 08:47
Official
Dear FS,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
Best regards,