FS
Faywin S
Active since Aug 2019
44
Reviews
0
Industries
Reviews
44 reviews1 month ago
Angry
Good day Guys can you guys work on helping clients faster or something cause I mean some of our cases doesn't require to much work a simple phone call can change a whole lot of things,I have opened a file with you guys on the 17th of September 2026 and it relates to MTN fibre that suspended my services cause of non payment but as I send you guys my prove of payment that shows me making a payment to MTN I've filled all documentation that was requested by you guys and send them back to you but til now I do not know if contact was made to MTN to atleast find out what's happening cause my prove of payment clearly states that I've paid them but from then (17 April)til now no email from law for all to atleast tell me that we made contact Imagine you paid something that was switched off not even middle month but very early in the month,I've spend ekstra money on data for my children's school work and for myself but I've paid Fibre that was suppose to be on for a full month and the cherry on top is my clearscore shows am in arrears with MTN with R600 but never have I skipped a payment
11 replies
2 months ago
****ed
Good day I would like to please get assistance on my mtn 5G router ever since I took the package of R295 last year July 2025 I've never skipped any payment.what bothers me most is the fact that you guys says am owing my Router but I have all evidence on my phone that shows that I've paid and now this is starting to even affect my credit score I was recently in Capitec bank and to my surprise it shows am in arrears with R600 I need my name cleared this is not right can I please have someone that can help clear this issue cause now my services is suspended it's not even month end ND I paid in full
0 replies
3 months ago
Don't even know
Good day guys Just want to say am so tired of writing reviews about you guys but really you guys need to pull up ur socks I currently have 2 files open with you guys I've been waiting for quite some time now to get a response from the attorney I opened a file with last week I've send two emails and no response The other file was opened today but now after speaking to the attorney over the phone,she was suppose to send me documents to print fill in and send back but immediately after seeing her not emailing it I then contacted her via email for her to send the documents but till now no response So my question is,what is going on at this firm cos I don't understand case,after case,after case I must come to hello Peter and write a negative review no men this is nonsense
5 replies
3 months ago
****ed
Morning I would like to find out how you guys got a hold of my Persal number cause I received my payslip and toy surprise I see you guys take almost R300 from my persal who opened this policy under my name cause I never took out anything with you guys I wil not be leaving this matter like this I need answers and I need my money taken from me to be reimbursed I hope to hear from you soon or else you guys Wil hear from my attorneys
26 replies
3 months ago
****ed
Good morning I received my payslip today,and to my surprise I see Avbob debiting money from my persal almost R300 so what I would like to know is who gave you my persal cause I don't have any policies with you guys on top of that you debiting but I do not have any policy documents or policy number for that matter,I wil not leave this here,next il be contacting my attorneys,I need proof that I opened anything with you guys along with my signature where I approve the policy in the meanwhile can I have my installments that I paid can I have it back and cancel this thing cause I never took anything with you,hope to hear from you
3 replies
4 months ago
Not happy
Gooday I would like to cancel the policy with you guys,reason for that is,the lady that opened the policy assured me that they will debit from my bank account instead of my Persal,when I received my payslip last month I saw you guys debited from my persal after I asked the lady so nice not to cause my persal is overload please do cancel my policy and may I then also get my premiums back that was paid
2 replies
4 months ago
Fed up
Good afternoon Can someone high in charge in the firm please do make contact with me I am so tired of certain Lawyers not doing what they suppose to I've opened a file and was contacted once unfortunately I couldn't pick up in time,I had a complain last year and ended up leaving it cause my lawyer decided it's fine to make me feel like the bad person here I am again I've opened a file last week til now not 1 phone call this place is starting to make me worried for if one day I get locked up ND them u find this poor service I need someone in charge to call me asap!
2 replies
5 months ago
Not impressed
Gooday I wrote a email to you guys wanting to cancel my policy and get back my refund,like I explained in my email that I've joined you guys last year and you've been debiting my account but I don't have policy documents nor a policy number can I please get assistance you guys were suppose to respond on my email but I've been waiting since last week
0 replies
7 months ago
Not impressed
Good day I recently opened a file at your office for ******** arrest by saps and also I wanted to claim damages on my vehicle,so Mr Basikele and myself already started on the wrong foot it's like he's not trying to assist but instead make me feel bad I don't have issues with your firm but there's just some attorneys I don't know they just last,I Salute Mr mshweshwe that once helped me on a case and went all out for me ND also Tumi Hlongwane that's stil busy on one of my cases,they know how to make clients feel supported not Mr Basikele that's trying to make me feel guilty pls am asking for my file to be moved to someone that actually wants to help me thank you
4 replies
8 months ago
Disappointed
Good day I am again writing a review again about assupol am so tired of this people they just out there on the field to hand out policy's but the passion for it is not there look I would like to cancel my policy with you guys and have my premiums paid so back please I can't be having a funeral policy with no policy number or communication from you guys ever since I opened the policy I never received anything so in a case where one of my people pass away then what next thing assupol Wil come with a lot of excuses so am not playing this game cancel my policy ND reimburse my money that was taken from my persal and I wil take my money somewhere else thank you
1 reply
Review Distribution
5 Star
4 (9.090909090909092%)
4 Star
2 (4.545454545454546%)
3 Star
3 (6.818181818181818%)
2 Star
4 (9.090909090909092%)
1 Star
31 (70.45454545454545%)