1 reviews | Active since Member
Customer service is far from what was originally promised. Aweh did not document in full the items I delivered to them. A few items were acknowledged as having been received on delivery but as it was a large consignment of household contents that they received, I was told that this would take time to itemise. 15 months later I have still not received any further documents updating the sp**** delivery note itemising a few articles. A significant segment of the items I delivered to Aweh have never appeared on the online auction catalogue. Even large items such as a desk and an upholstered/adjustable conference chair are missing, how does one lose items of this size? Items and their accessories such as remote controls (which were packed together) had become separated which resulted in articles fetching a poor price. In looking at the online catalogue pictures, there appears to be water damage to some of the articles. Other people's articles are ascribed to me, although they don't belong to me. I have informed Aweh of this. My customer financial statements were far from correct. I expected fair, honest and transparent dealings evidenced by complete and accurate records of personal assets received by Aweh which correspond with financial statements of auctioned items. I expect the organisation to handle by goods responsibility and be accountable for losses attributed to their mismanagement. This has not been my experience.