TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
May '25 - Apr '26
Awesome Tools has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Awesome Tools across 40 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
After many years of good service my Ledlensor torch stopped working. I sent it in to Awsome Tools for a quotation on the repair. Much to my surprise they sent a brand new later model at no charge. A big thank you to both Thando and Nadine for great service,
1 reviews | Active since Jan 2020
After many years of good service my Ledlensor torch stopped working. I sent it in to Awsome Tools for a quotation on the repair. Much to my surprise they sent a brand new later model at no charge. A big thank you to both Thando and Nadine for great service,
1 reviews | Active since Jan 2020
Awesome Tools has always had a good reputation. I live in Bishopscourt and wanted to bring in a few items all at the same time. When I called the friendly lady who answered the telephone, said she said she would put me through to the service centre supervisor. Nadine. What a piece of work! She didnt know she didn't put the phone down properly. I was going to put down, but what I heard let my jaw drop. Speaking to, I assume her staff, in a tone that reminded me of Apartheid South Africa. Shouting. How can you treat your customers well, but you engage with your staff in such a disrespectful and downright rude manner? I have a lot of Awesome Tools friends and family in my inner circle. I'll be sure to tell them to speak with anyone there except that individual. Why would a reputable company like Awesome Tools employ a leader like that when surely there are skilled people out there that brings out the best in their team. I'm Chairperson on the Board of Directors of a blue chip company and if ANY of my directors or management staff speak to even a cleaner in that tone, I will not even have a hearing. They will get dismissed right there in front of the person they humiliated.
1 reviews | Active since Jan 2020
Awesome Tools has always had a good reputation. I live in Bishopscourt and wanted to bring in a few items all at the same time. When I called the friendly lady who answered the telephone, said she said she would put me through to the service centre supervisor. Nadine. What a piece of work! She didnt know she didn't put the phone down properly. I was going to put down, but what I heard let my jaw drop. Speaking to, I assume her staff, in a tone that reminded me of Apartheid South Africa. Shouting. How can you treat your customers well, but you engage with your staff in such a disrespectful and downright rude manner? I have a lot of Awesome Tools friends and family in my inner circle. I'll be sure to tell them to speak with anyone there except that individual. Why would a reputable company like Awesome Tools employ a leader like that when surely there are skilled people out there that brings out the best in their team. I'm Chairperson on the Board of Directors of a blue chip company and if ANY of my directors or management staff speak to even a cleaner in that tone, I will not even have a hearing. They will get dismissed right there in front of the person they humiliated.
1 reviews | Active since Jan 2020
The company's name and reputation is well-deserved. I sent my Leatherman in for maintenance and received it back within a few days, like new ! Thank you for your prompt and professional service.
1 reviews | Active since Jan 2020
I bought a Letherman multi tool in round 2004. This I used every day but I probably tried a bit to mush with it and I damaged it. As it is a old model it could not be repaired so Awesome tools sent me a new replacement. Excelant service!
1 reviews | Active since Jan 2020
I bought a Letherman multi tool in round 2004. This I used every day but I probably tried a bit to mush with it and I damaged it. As it is a old model it could not be repaired so Awesome tools sent me a new replacement. Excelant service!
1 reviews | Active since Jan 2020
3 Months and still waiting for a repaired Leatherman! Empty promises, phone calls not made! I cannot believe how pathetic their service is! No one can give me an answer on where my leatherman is!
1 reviews | Active since Jan 2020
good day all Awesome tools has been nothing less than amazing with there service . If there are any persons that would like to buy any of the products awesome tools offer , i would say give them the business they are amazingly awesome .
1 reviews | Active since Jan 2020
good day all Awesome tools has been nothing less than amazing with there service . If there are any persons that would like to buy any of the products awesome tools offer , i would say give them the business they are amazingly awesome .
1 reviews | Active since Jan 2020
Akhona Zihlangu at King Price insurance gave me royal treatment as a king with the awesome help with my claim.She sorted it out within 10 mins which usually never happens at othe insurances.Thank once again Akhona Zihlangu for your quick service and helpful advice.Have awesome 2025👍🏼👍🏼
1 reviews | Active since Jan 2020
Akhona Zihlangu at King Price insurance gave me royal treatment as a king with the awesome help with my claim.She sorted it out within 10 mins which usually never happens at othe insurances.Thank once again Akhona Zihlangu for your quick service and helpful advice.Have awesome 2025👍🏼👍🏼
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