Awesome Tools
Claimed Business
|4.3|6 Reviews (last 12 months)|This business does not respond to reviews
Awesome Tools
Claimed Business
|4.3
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
4.3|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceP
BL
Bobby L
1 reviews | Active since Nov 2020
20 Feb 2026, 11:16
Awesome Tools, awesome service.
After many years of good service my Ledlensor torch stopped working. I sent it in to Awsome Tools for a quotation on the repair. Much to my surprise they sent a brand new later model at no charge. A big thank you to both Thando and Nadine for great service,
Helpful (0)
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Bobby L
1 reviews | Active since Nov 2020
20 Feb 2026, 11:16
Awesome Tools, awesome service.
After many years of good service my Ledlensor torch stopped working. I sent it in to Awsome Tools for a quotation on the repair. Much to my surprise they sent a brand new later model at no charge. A big thank you to both Thando and Nadine for great service,
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Replies (0)rH
GR
Gillian R
1 reviews | Active since Jan 2021
11 Dec 2025, 10:49
Nadine
Awesome Tools has always had a good reputation. I live in Bishopscourt and wanted to bring in a few items all at the same time. When I called the friendly lady who answered the telephone, said she said she would put me through to the service centre supervisor. Nadine. What a piece of work! She didnt know she didn't put the phone down properly. I was going to put down, but what I heard let my jaw drop. Speaking to, I assume her staff, in a tone that reminded me of Apartheid South Africa. Shouting. How can you treat your customers well, but you engage with your staff in such a disrespectful and downright rude manner? I have a lot of Awesome Tools friends and family in my inner circle. I'll be sure to tell them to speak with anyone there except that individual. Why would a reputable company like Awesome Tools employ a leader like that when surely there are skilled people out there that brings out the best in their team. I'm Chairperson on the Board of Directors of a blue chip company and if ANY of my directors or management staff speak to even a cleaner in that tone, I will not even have a hearing. They will get dismissed right there in front of the person they humiliated.
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Gillian R
1 reviews | Active since Jan 2021
11 Dec 2025, 10:49
Nadine
Awesome Tools has always had a good reputation. I live in Bishopscourt and wanted to bring in a few items all at the same time. When I called the friendly lady who answered the telephone, said she said she would put me through to the service centre supervisor. Nadine. What a piece of work! She didnt know she didn't put the phone down properly. I was going to put down, but what I heard let my jaw drop. Speaking to, I assume her staff, in a tone that reminded me of Apartheid South Africa. Shouting. How can you treat your customers well, but you engage with your staff in such a disrespectful and downright rude manner? I have a lot of Awesome Tools friends and family in my inner circle. I'll be sure to tell them to speak with anyone there except that individual. Why would a reputable company like Awesome Tools employ a leader like that when surely there are skilled people out there that brings out the best in their team. I'm Chairperson on the Board of Directors of a blue chip company and if ANY of my directors or management staff speak to even a cleaner in that tone, I will not even have a hearing. They will get dismissed right there in front of the person they humiliated.
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Replies (0)RH
Rohan H
1 reviews | Active since Jan 2015
29 Oct 2025, 11:25
Great Service and turn-around
The company's name and reputation is well-deserved. I sent my Leatherman in for maintenance and received it back within a few days, like new ! Thank you for your prompt and professional service.
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Julius L
1 reviews | Active since Sept 2025
23 Sept 2025, 12:43
Awesome tools
I bought a Letherman multi tool in round 2004. This I used every day but I probably tried a bit to mush with it and I damaged it. As it is a old model it could not be repaired so Awesome tools sent me a new replacement. Excelant service!
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Julius L
1 reviews | Active since Sept 2025
23 Sept 2025, 12:43
Awesome tools
I bought a Letherman multi tool in round 2004. This I used every day but I probably tried a bit to mush with it and I damaged it. As it is a old model it could not be repaired so Awesome tools sent me a new replacement. Excelant service!
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Replies (0)