RV
Rohan H
Active since Jan 2015
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Great Service and turn-around
The company's name and reputation is well-deserved. I sent my Leatherman in for maintenance and received it back within a few days, like new ! Thank you for your prompt and professional service.
0 replies
6 months ago
Great experience
Great service and products. Delivered within 1 day when I placed order for a couple of items and got a discount voucher for future use. Product are really good quality. I'll certainly use them again and again and recommend them to friends and family.
53 replies
108 months ago
Bad website, Bad service,
<p>1.The uCount website does not calculate correctly when you redeem points on a purchase as I had surplus points left after placing order ( which disappeared ). I had to pay in R8.40 (yes, eight Rand Fourty Cents) to conclude my order. Was on hold for 20 mins with their call centre and still not clear where or what is happening with my order. </p> <p>Over the last few years the service and experience with Ucount has been shocking, orders placed NEVER runs smoothly. I expect more from Standard Bank !!</p> <p> </p>
56 replies
120 months ago
Selling Fibre in the Area but its actually not available
<p>Telkom came around my house in April selling their Fibre to the home. I was eager to take the offer as they installed the Fibre lines in the area last year October. Now, 2 months down the line and spending almost an hour on hold, the call centre agent informed me that cannot install the fibre as there is “no leads”. The agent also cut my call short. The coverage map clearly indicates the fibre is available in the area. Very unprofessional selling products that is not available and marketing heavily in the area. Can you tell me if the fibre is coming to the area and if I should go to another service provider?</p>
106 replies
129 months ago
Line Move
I contacted Telkom 16 July to inform that I will be moving into a new house 4 September and requested line to be moved on 4 September. 7 weeks notice. 2 weeks prior to moving in, I logged the move again online as no confirmation was communicated. I contacted the call centre numerous times
75 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
1 (20%)