Dress your Tech
Verified Business
Dress your Tech
Verified Business
31 Reviews (last 12 months)
Responds in 28 hours 23 min
AI Review Summary
Based on recent customer reviews, Dress your Tech receives overwhelmingly negative feedback centred on delayed or missing refunds, undelivered orders, and unresponsive customer service. Customers frequently report being promised callbacks and escalations that never materialise. Voucher redemption issues are a recurring frustration, with codes arriving invalid or not at all. Several reviewers flag concerns about unauthorised subscription charges through partner channels like RCS and Blue Label. While a handful of positive reviews praise individual agents and fast shipping, the dominant experience reflects poor communication, broken promises, and a lack of accountability across the business.
Performance(last 12 months):
0Trustindex Rating
#9Ranked In Electronics & Technology
28h 23mReply Time
-100 NPSUnlikely
Replied to 56% of negative reviews
Reply time on negative reviews: 30 hours 13 min
TrustIndex
0
Ranking
#9
in Electronics & Technology
Avg Reply
28h 23m
NPS Score
-100
Recommended: Unlikely
Replied to 56% of negative reviews
Reply time on negative reviews: 30 hours 13 min
Review Distribution
1.5|31 Reviews
Jun '25 - May '26
5(12.9%)
4(0%)
3(0%)
2(0%)
1(87.1%)
5(12.9%)
4(0%)
3(0%)
2(0%)
1(87.1%)
Frequently Asked Questions About Dress your Tech
Based on recent customer reviews, Dress your Tech receives overwhelmingly negative feedback centred on delayed or missing refunds, undelivered orders, and unresponsive customer service. Customers frequently report being promised callbacks and escalations that never materialise. Voucher redemption issues are a recurring frustration, with codes arriving invalid or not at all. Several reviewers flag concerns about unauthorised subscription charges through partner channels like RCS and Blue Label. While a handful of positive reviews praise individual agents and fast shipping, the dominant experience reflects poor communication, broken promises, and a lack of accountability across the business.
Dress your Tech has a TrustIndex of 0 out of 10 on Hellopeter, based on 31 reviews in the last 12 months. They reply to 56% of negative reviews, typically within 30 hours 13 min. Hellopeter has tracked Dress your Tech across 82 total reviews. How is the TrustIndex calculated? →
Recent reviews (31)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJM
Joseph M
1 reviews | Active since Jan 2020
13 Mar 2026, 13:46
Debit order ****
You ****med me money you made a debit on my account with my authority and when i want to dispute my money back it doesn't allow and I don't remember signing up for dress your tech please reverse my money as soon a possible
Helpful (0)
|Replies (0)JM
Joseph M
1 reviews | Active since Jan 2020
13 Mar 2026, 13:46
Debit order ****
You ****med me money you made a debit on my account with my authority and when i want to dispute my money back it doesn't allow and I don't remember signing up for dress your tech please reverse my money as soon a possible
0
Replies (0)RZ
Rikus Z
1 reviews | Active since Jan 2020
24 Feb 2026, 10:12
Still waiting on my refund!!!
After I battled a month to get service out of Dress Your Tech, and after a furious fight with Capitec (Dress your Tech) is part of their loyalty program I am still not refunded after a month!!! Dress your tech’s newest story is that they refunded me on a gift card which I never agreed to. They all make promises that they will get back to you when you complain but they never do. Capitec says its not their problem…. DO NOT BUY FROM DRESS YOUR TECH!!! Its the worst service I got in my life from any company.
Helpful (0)
|Replies (0)RZ
Rikus Z
1 reviews | Active since Jan 2020
24 Feb 2026, 10:12
Still waiting on my refund!!!
After I battled a month to get service out of Dress Your Tech, and after a furious fight with Capitec (Dress your Tech) is part of their loyalty program I am still not refunded after a month!!! Dress your tech’s newest story is that they refunded me on a gift card which I never agreed to. They all make promises that they will get back to you when you complain but they never do. Capitec says its not their problem…. DO NOT BUY FROM DRESS YOUR TECH!!! Its the worst service I got in my life from any company.
0
Replies (0)NS
Nthabiseng S
1 reviews | Active since Jan 2020
18 Feb 2026, 07:06
Good Service
I received very good customer care from Nikita in customer service. She was patient and helpful. Thank you Nikita.
Helpful (0)
|Replies (0)NS
Nthabiseng S
1 reviews | Active since Jan 2020
18 Feb 2026, 07:06
Good Service
I received very good customer care from Nikita in customer service. She was patient and helpful. Thank you Nikita.
0
Replies (0)SP
Shivani P
1 reviews | Active since Jan 2020
12 Feb 2026, 10:50
Dress your Tech/Blue Label - A shakedown
I had had a debit order leave my RCS account in exchange for voucher to the value of R500.000 from Dress your tech, this had been authorised by me, but here is where the problem lies, the monies went off my account and the only voucher number I had received was to the value of R102.00. I enquired with RCS and they suggested that I contact Dress My Tech for these voucher numbers, which rightfully is affiliated with me as I have paid for them. So, I had contacted this company last Friday, explained to them the situation from start, and each time I contact them via email or WhatsApp or telephonically, i am told that my query has been escalated. Its almost 1 week since I queried, I mean how hard can it be to provide me with vouchers that i have paid for which expires within a month after the bought. Is this ****.
Helpful (0)
|Replies (0)SP
Shivani P
1 reviews | Active since Jan 2020
12 Feb 2026, 10:50
Dress your Tech/Blue Label - A shakedown
I had had a debit order leave my RCS account in exchange for voucher to the value of R500.000 from Dress your tech, this had been authorised by me, but here is where the problem lies, the monies went off my account and the only voucher number I had received was to the value of R102.00. I enquired with RCS and they suggested that I contact Dress My Tech for these voucher numbers, which rightfully is affiliated with me as I have paid for them. So, I had contacted this company last Friday, explained to them the situation from start, and each time I contact them via email or WhatsApp or telephonically, i am told that my query has been escalated. Its almost 1 week since I queried, I mean how hard can it be to provide me with vouchers that i have paid for which expires within a month after the bought. Is this ****.
0
Replies (0)RZ
Rikus Z
1 reviews | Active since Jan 2020
9 Feb 2026, 15:34
Poor service and no refund
After I cancelled my online item I purchased, I am still waiting 2 weeks later with not being refunded. The call centre staff keeps on saying they will phone you back but never does. Be careful of this company. I think they are a **** !!!
Helpful (0)
|Replies (0)RZ
Rikus Z
1 reviews | Active since Jan 2020
9 Feb 2026, 15:34
Poor service and no refund
After I cancelled my online item I purchased, I am still waiting 2 weeks later with not being refunded. The call centre staff keeps on saying they will phone you back but never does. Be careful of this company. I think they are a **** !!!
0
Replies (0)H
Hennie
1 reviews | Active since Jan 2020
3 Feb 2026, 16:27
Why Bother
With regard to my previous review it did not stop there. I was contacted and they apologized stating that I will receive a voucher which never happened. If you not going to stick to your words rather don't bother I am very disappointed and will never refer anybody to them.
Helpful (0)
|Replies (0)H
Hennie
1 reviews | Active since Jan 2020
3 Feb 2026, 16:27
Why Bother
With regard to my previous review it did not stop there. I was contacted and they apologized stating that I will receive a voucher which never happened. If you not going to stick to your words rather don't bother I am very disappointed and will never refer anybody to them.
0
Replies (0)JP
Jaco P
1 reviews | Active since Jan 2020
2 Feb 2026, 07:26
*********** - Will not buy from them again
Most horrible experience ever. They affiliate with Telkom and sell Mobile Accessories. For order number 53966, I have requested a VAT invoice NUMEROUS times. We are heading towards a week, not response. The support desk keeps on apologizing and refers to the accounts department who does not respond. I am really unhappy. Month-end already passed - no invoice. Looking at other complaints it seems it is company culture.
Helpful (0)
|Replies (0)JP
Jaco P
1 reviews | Active since Jan 2020
2 Feb 2026, 07:26
*********** - Will not buy from them again
Most horrible experience ever. They affiliate with Telkom and sell Mobile Accessories. For order number 53966, I have requested a VAT invoice NUMEROUS times. We are heading towards a week, not response. The support desk keeps on apologizing and refers to the accounts department who does not respond. I am really unhappy. Month-end already passed - no invoice. Looking at other complaints it seems it is company culture.
0
Replies (0)TJ