Active since Feb 2014
I had had a debit order leave my RCS account in exchange for voucher to the value of R500.000 from Dress your tech, this had been authorised by me, but here is where the problem lies, the monies went off my account and the only voucher number I had received was to the value of R102.00. I enquired with RCS and they suggested that I contact Dress My Tech for these voucher numbers, which rightfully is affiliated with me as I have paid for them. So, I had contacted this company last Friday, explained to them the situation from start, and each time I contact them via email or WhatsApp or telephonically, i am told that my query has been escalated. Its almost 1 week since I queried, I mean how hard can it be to provide me with vouchers that i have paid for which expires within a month after the bought. Is this ****.
I have placed a small order in December 2025 for, when the order arrived , not only was in the incorect rand biut it was the incorrect item. I have made several call and sent several emails asking to correct the error and have been give false promise , a month later i have asked them to collect the incorrect order and provide me the refund. this order had been collects weeks ago and i am stll promised a refund which has never been recieved . GOOD MORNING I NEED SOMEONE TO RESPOND TO ME URGENTLY , I AM NOT GETTING ANNOYED WITH THE LACK OF INTEREST AND PATHETIC CUSTOMER SERVICE. CUSTOMERS ARE CUSTOMERS DESPITE THE AMOUNT THAT THEY SPEND WITH AND SHOULD NOT BE VALUED ACCORDING TO THE AMOUNT THEY PAY. THIS HAS BEEN GOING ON FOR 2 MONTHS, I CALLED ON WEDNESDAY, I SPOKE TO THABANG, WHO ASSURED ME THAT THE REFUND WILL DEFINITELY BE DONE ON THAT DONE WITH THE COURIER FEES INCLUDED, BUT ONCE AGAIN, FALSE PROMISES. I HAVE NOW TAKEN TO SOCIAL MEDIA AS THIS IS GONE A BIT TOO FAR. …and yes i am aware that using caps is a form of shouting at someone
On Sunday, 7 September 2025, upon misplacing my phone, I feared it was missing and immediately suspended my Contract sim online, only to find my phone later that day under my car seats. I then went back on the Telkom portal to uplift the suspension but it would not allow me and displayed an error message. The next day, Monday 08 Sep, after calling the call center who also failed to assist me, I proceeded to Telkom Greenstone . The lady who assisted made a call to the call center and after some time she informed me that the suspension is uplifted and will be active in an hour. The entire day went by and I still was not able to use the contract as it still stipulated that it was suspended, I called the call center several times again and they said that the sim is still in a suspended status and they are unable to uplift it but are unable to tell me why. I was then advised to go back to Telkom Greenstone to complete a process, which I did the next day and still I was sent without assistance and without a reason why a simple suspension can not be uplifted. Hence I now have to ditch my contract sim card which I am paying for each month and get a new sim card as Telkom is unable to uplift an suspension. Can Telkom please contact me on 0832987408 to give me some clarification on a way forward . Will I still be paying for a contract that I am unable to use ??? Will Telkom be able to ever uplift this suspension.
After many months of having a limited or no access to the internet, I have finally hired a private electrical company to mount the outdoor router on my roof. I have been advised by Rain via Hellopeter to have a private company mount this router outdoors and send Rian the invoice so that it can be deducted from my next premiums. Kindly provide me with details to where I can send this invoice to action.
A *****ulent loans had been app**** by a ****mer using my ID and name as was approved by Prime loans . The moneys was paid into my Capitec account and immediately transferred through cell phone banking. The premiums for the repayments is now coming off my account. I have tried getting hold of Prime loans countless times but nobody answers my call or replies to my email. I would like to know firstly from Prime loan, I do have a have pay slip and would only as a sub-contractors, how was this loan approved on my name without requesting such documents and secondly I am backlisted and can not get a loan from any institute. CAN SOMEONE FROM PRIME LOANS CONTACT ME URGENTLY
I have made numerous calls Rain just to link to simply send out a technician to mount my outdoor router on the roof as I have been not be able to get internet connection for weeks , even though my bank account is being debited each month. My obviously my numerous requests and constant begging has fallen into deaf ears and that why I am here. Maybe this will get someone attention in Rain, instead of trying to sell me new products each time I call, maybe try fixing the existing product that I have with you. The call center team is very friendly no doubt, but that really does not help me when I am at home with no or limited, trying to work and get kids to do their online assignments . I feel that Rain has now blocked my number as my calls are no longer answered.
I have made an instant deposit to my online account on the 16 October using one the methods PROVIDED by Gbets and have been contacting Gbets ever since to release my payments and they refuse to assist. These guys are been dishonest as I have provide them with the Proof of deposit and now I am providing you with my personal bank statement which they refuse to acknowledging ,my bank statement is proof enough, all you need to do is pick this payments on your system It was a small amount that I had deposited, but at the end of the day, Its not about the amount , it’s about principles PLEASE DO NOT TRUST THESE ****MERS WITH YOUR MONEY.
I have placed an order weeks ago (order PHA-ZA-24030215295069b62) through with Carethy. Payment was made and confirmation email received that my order is confirmed. I have been tracking my order daily and it has not even been processed . Tried emailing without any response. No one comes back to me regarding my product. All I want to know is when will I get my order and if Carethy is unable tp process my order then please may I have a refund
My EFT payment made to Pack my Meds using a link, has been used without my authorisation or knowledge and has caused a huge demeanor with regards to the dispensary on my prescription medication. On the 5th of Feb 2024, I interacted with Dischem Pack my meds to have a prescription prepared for me and delivered to my daughter in Pietermaritzburg. They immediately arranged for this to be fulfilled by the Midlands Liberty mall where I was assisted by their superstar manager Nalini Pillay. The total cost of the medication was R631.59, I was immediately sent a link of I logged in and made payments. I was then told that delivery will take place as soon as payments reflect on the bank account. An entire week had passed, and my medication was not delivered kept on calling to check as these meds were important, I even provide the store with my bank statement to show that payments have indeed gone through only to be told that outstanding credits have been taken out from the payments that have made so my prescription order cannot be fulfilled. The manager had somehow planned and discharged the medication for my child and paid out of her own pocket. But I need to know what happened to the payments that I have made for this medication. Now I ask, what outstanding credits are, whose outstanding credit. Dischem has never ever sold anything to me via a credit account either online or over the counter. How were those funds made available to be tampered with by other branches. I have sent email upon email, but I have not received a response from the accounts department. Dischem had been my store of choice for medication, toiletries, health foods and beauty products but not anymore.
I had received a link from Buffalo Logistics on the 4th of Dec 2023 to pay for customs pertaining to my Shien order, when making payments I clicked on that line and to my surprise payments went off twice for that one order. I had called Buffalo to request for a refund, they forwarded a refund request form which I completed that same day and forwarded to Palesa together with my Capitec bank statement. Later I received mail that the bank statement was not sufficient. I has explained to Paleasa that I am unable to print a proof of payments from my app as it was not one of my beneficiaries instead I paid via a link, however I have contacted Capitec head office and they were able to give me details of both the payments on their letterhead signed by a service admin and even that was not acceptable as it does not show the reference/tracking number uses BUT that link came from Buffalo, they should of included all the necessary information on that link. At this point, even if my bank statement and the P.O.P is not sufficient, there is nothing else that I can submit to show you that the payment went off twice. BUT you can check on your bank statement for this payment instead of making me call and send email every second day. It's about time that Shien stops using the services of this useless company in South Africa. I do not think I will get this refund from Buffalo.
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