1 reviews | Active since Member
Awesome Tools has always had a good reputation. I live in Bishopscourt and wanted to bring in a few items all at the same time. When I called the friendly lady who answered the telephone, said she said she would put me through to the service centre supervisor. Nadine. What a piece of work! She didnt know she didn't put the phone down properly. I was going to put down, but what I heard let my jaw drop. Speaking to, I assume her staff, in a tone that reminded me of Apartheid South Africa. Shouting. How can you treat your customers well, but you engage with your staff in such a disrespectful and downright rude manner? I have a lot of Awesome Tools friends and family in my inner circle. I'll be sure to tell them to speak with anyone there except that individual. Why would a reputable company like Awesome Tools employ a leader like that when surely there are skilled people out there that brings out the best in their team. I'm Chairperson on the Board of Directors of a blue chip company and if ANY of my directors or management staff speak to even a cleaner in that tone, I will not even have a hearing. They will get dismissed right there in front of the person they humiliated.