AWS charging ZAR 17,791.27 - Horrible Service NO HELP

If you want horrible service and people who REFUSE to answer your questions that deal with AWS. My account was compromised and instead of freezing and terminating services they sent me a bill of ZAR 17,791.27.

I kept asking and asking for assistance and they are practically useless. After weeks, I am giving up and they can go to hell. They are not assisting in deleting the account either.

These people either don't understand english or they simply just refuse to help so that they can collect money for **** I did not use.

Their support is beyond pathetic. I don't know tif these people don't ****en understand english because they cannot even answer a simple question. They close tickets even though you send support request.

Be careful if you use their service. UNETHICAL, UNPROFESSIONAL, **** CUSTOMER SERVICE