Not to be trusted - be careful.

This company fraudulently deducted R1 000 from my bank account. I immediately stopped my card and reported the fraud to my bank.

I then contacted Amazon Web Services Cape Town via their website. You can't imagine how hard it is to get into contact with these people. No telephone number or email address available on their website, so I had to create an account just to be able to chat to someone online.

They send you a reply to your email address, but you can't reply back because it is a no-reply inbox. You have to once again struggle to get logged into their website with all the capcha nonsense and only then can you send a reply. It's ridiculous.

They asked for the transaction ID for this charge that went off my card. They could not locate it with the first transaction ID the clerk at the Capitec branch provided and they also could not locate the charge with the transaction ID provided by Capitec's Fraud Department. Highly suspicious or not? I guess it is easier to just say sorry, we took your money and now there's nothing you can do about it.

Please be careful in doing any business with this company.