Ayapreciont Spa Hatfield is DODGY and is a SCAM

I purchased a voucher for a Spa treatment from Daddy's Deals in August. It was for my big sister's birthday weekend (14 August 2021). I called them that week and also sent them an email to book for Saturday Spa Treatment. Their phones don't go through, all you get is "The requested number does not exist/is unavailable". At some point their phones would just ring but no one answers. I tried them again last week to see if I can then use my voucher that I have already paid for before it expires but still same problem: They do not answer their phones. When I requested a cancellation refund from Daddy's Deals, they responded to say this Spa has already redeemed my voucher before any services were rendered as a result they need a letter from this Spa to confirm that no services were rendered and that they can refund me. I have been waiting for this letter since last week Wednesday. Their consultants are very rude and useless and when chatting to them on WhatsApp they leave you on 'read' status instead of replying to your texts. DO NOT BUY ANY PACKAGES from this DODGY so called tuck-shop of a SPA. You will regret it.