AS
Aztec Solar
Unclaimed Business
AS
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Ashleigh H
1 reviews | Active since Jan 2020
9 Sept 2020, 11:00
Scammers from the start
We contacted Azec Solar back in April 2019 to install a 10kVA Hybrid Solar PV at our premises. The salesman was all eager and the receptionist was very prompt and professional. However, after paying over an amount of R 159 000.00 we have still to this day, never been able to use the system. Problems presented themselves from day one and the blame was always differed to a 'user error'. Our calls were avoided even although we were guaranteed that they would be on standby at all times. In a nutshell, we were completely scammed and blindsided. Aztec Solar's website is gone as is their Facebook page. Attempts to get hold of ANY of them (Shawn Scannell, Beryl Truward, Ashlin Van Rooyen) or find their business premises has proved devastatingly fruitless. What's more, when we contacted another service provider to get the system up and running we're told that because the batteries weren't connected properly in the first place, they have melted and are of no use. We're looking at another R22k per battery.
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Ashleigh H
1 reviews | Active since Jan 2020
9 Sept 2020, 11:00
Scammers from the start
We contacted Azec Solar back in April 2019 to install a 10kVA Hybrid Solar PV at our premises. The salesman was all eager and the receptionist was very prompt and professional. However, after paying over an amount of R 159 000.00 we have still to this day, never been able to use the system. Problems presented themselves from day one and the blame was always differed to a 'user error'. Our calls were avoided even although we were guaranteed that they would be on standby at all times. In a nutshell, we were completely scammed and blindsided. Aztec Solar's website is gone as is their Facebook page. Attempts to get hold of ANY of them (Shawn Scannell, Beryl Truward, Ashlin Van Rooyen) or find their business premises has proved devastatingly fruitless. What's more, when we contacted another service provider to get the system up and running we're told that because the batteries weren't connected properly in the first place, they have melted and are of no use. We're looking at another R22k per battery.
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Frans F
1 reviews | Active since Jan 2020
3 Aug 2019, 07:51
Happy to sell but poor after-sales service
From the start my inverter has not worked properly. At least once a month it just switches off solar power to the battery once it's charged and then the battery just drains, even when the sun is shining. I've reported this several times and each time the response from Beryl, their manager, is "I've sent it to the technical team and they will get back to you" but I never hear back from them. It's obvious the inverter is faulty and they should replace it, but they refuse to. I strongly recommend looking elsewhere for your solar needs. Aztec seems very busy doing new installations but apparently has no time to attend to existing customers.
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Frans F
1 reviews | Active since Jan 2020
3 Aug 2019, 07:51
Happy to sell but poor after-sales service
From the start my inverter has not worked properly. At least once a month it just switches off solar power to the battery once it's charged and then the battery just drains, even when the sun is shining. I've reported this several times and each time the response from Beryl, their manager, is "I've sent it to the technical team and they will get back to you" but I never hear back from them. It's obvious the inverter is faulty and they should replace it, but they refuse to. I strongly recommend looking elsewhere for your solar needs. Aztec seems very busy doing new installations but apparently has no time to attend to existing customers.
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