no delivery and no refund for almost 2months now

I have ordered Pampers Premium Nappies, 4boxes on 26 April and received nothing todate... they don't respond to phone calls, to emails and send condescending mass emails to customers complaining claiming they don't only sell nappies and can not reply to everyone...<br> I have been waiting for refund since I don't want the nappies and nothing to do with them ever as a customer and there is a huge amount of people complaining about them and they still are not delivering or refunding 2months later.