Bakers gone horrible

So I bought this eatsummore biscuits at picknpay Darwin road and found the biscuits looking all wet and mussy like it's was wet or something even brown than what it normally look like I got so disgusted by it I send a email with pics to talk to us at bakers but recieved no responds realy was craving this biscuits as its my favourite but was really disappointed in it after all the years of buying it I've never came across this wow... u guys need to check your products I even tasted it so check but did not even taste like it should what a waste of money .