Terrible, Poor, Substandard customer service

What a shocking poor, non-existence customer service experience I had. 1. Prices on their website is not updated when I went to the store the price was R8k more that what was on their website. False advertising 2. It took more than two months for my couch to be delivered 3. Even it was eventually delivered "their quality leather" started tiering off 3. The couch was collected for a repair and kept in their store for two weeks and then retained unrepaired. Still in the same condition that was collected 4. Worse the couch came back with skretches and with more damage 5. When I phoned the store I was told to phone the message on Monday 6. No service and no accountability 7. BlackBerry was once a powerful brand and didn't keep up with their customer expectations and as we know it today, they are history I will share my experience with all my family, friends, network and colleagues. Shocking experience for a brand that prides itself on quailty. My last purchase. I will not accept and deal with mediocre and substandard, poor customer service.