ML
Moipone L
Active since Aug 2009
38
Reviews
0
Industries
Reviews
38 reviews33 months ago
worse meal ever, wrong meal and burned food. They also close before 9pm yet they state that trading hours on Saturday is till 9pm
Went to Nando's at william nicol at 08:40pm and was told that they are doing me a favor taking my order because they are closed. The store closes at 9pm according to their trading hours. I ordered a plant based hotpot pap. I was given burned veggies and burned plant based protein, both the veggies and protein were not cooked properly, and was given rice instead of pap. They must their trading hours because they definitely do not close at 9pm. I was there 20min before 9pm and got the worse meal ever. The meal burned.
0 replies
33 months ago
Nedbank home loan refusing to send me the 90 days notice letter
I logged a request to move my home loan to another bank since Nedbank's service is poor. The fact is there is no service. I logged the request on 09 June and I have been asking for the 90 day notice letter and have not had any feedback. Stop sending me sms for additional products and remove me from your database. Send me what I have ask for, the 90 day notice letter.
0 replies
35 months ago
home loan discount adjustment that was approved and submitted on 24 May 2023 has not been processed to date, 05 June 2023. Almost two week later the request has not been processed
I submitted a form last week more than a week ago, 24 May 2023 for my interest rate to be adjusted. To date, 05 June 2023 the adjustment has not been made. Nedbank is not the only bank that offer home loans. May installment went through without the adjustment. Note that I will move my account to another bank. I had just move my account to Nedbank and will not hesitate to move to another bank. I want this to be done by cob today or I will move my home loan
0 replies
38 months ago
worst mobile app and customer experience
Worst livechat in the world. I would recommend that you look at how FNB livechat works. I am considering moving my home loan to FNB if they can give a better interest rate. Why the would I want to chat to a person or go to a bank in this day in age. I want to self-service, and Nedbank mobile app does not provide for that. I will definitely move my home loan to FNB
0 replies
38 months ago
worst livechat in the work
The live chat is the worst. It's actually not a live chat but a bot, absolutely useless. I would recommend that you familiarize yourself with FNB LifeChat. I wanted to take up car insurance and vitality. After the experience I just had now. I have opted not do so, I will insure my car with FNB.
112 replies
40 months ago
HELD HOSTAGE, WEBAFRICA REFUSING TO RELEASE MY LIFE. GANGSTER ORGANIZATION
RELEASE MY LINE NOW, IMMEDIATELY. I ASKED FOR THIS LAST WEEK FRIDAY, 06 JANUARY AND STILL YOU DECLINE THE REQUEST. I WILL NEVER BE YOUR CUSTOMER, I WILL NEVER CHANGE MY MIND
0 replies
40 months ago
Waiting for router and waiting to be connected to an agent for more than 2hrs on whataspp live chat. Can't wait to cancel my subscription
Place an order on 22 December, I'm still waiting for a router from webafrica till today. Vuma have done the installation and activation. Can't want to cancel my subscription and move to afrihost. I've been waiting to be connected to an agent on live chat for more than 2hrs. Useless service provider
0 replies
40 months ago
Poor customer service and experience - payment taking 6-days to clear?????
I've placed a fibre order on 22 December 2022 with webafrica and have been following up on my order. Yesterday I was told that it takes 6-day for a payment to clear, therefore they cannot do the installation until payment has cleared on their side. By the look of things I will be switching to another service provider soon. What a horrible 1st time customer experience. Worse than Vox, that I'm trying to move from. Should have tried afrihost. Judging by my interactions with webafrica in the last 2-weeks, I will not be their customer for long if this is how they do business and treat their customers. They were quick to get me to sign the order, yet they cannot deliver on their services
0 replies
41 months ago
No fibre connection yet I will be billed for a full month. Cannot wait to terminate this contract
I have been trying to get hold of a technician from Vox since this morning at 8:30am to no avail, yet at the end of the month I would be expected to pay a full when I will not have access to fibre connection. I logged a call and was promised that someone will get back to me with reference vox19724227. I will definitely find another alternative.
528 replies
53 months ago
Vodacom sandton city repair refusing to refund me R1,814.19 for a phone they failed to fix
I took my cellphone to Vodacom sandton city repair on Tuesday, 07 2021 to be repaired. The was not switching on. They charged me R1,814.19 which I paid on the same day. I went to collect the phone on Friday, 10 December 2021 and the battery was flat – it was about 3% charged. I tried to put my pin and got an error that the pin was incorrect. I tried this a couple of times, and eventually the pin worked. The gentleman that I was assisting me, Itumeleng told me that there is a technical issue with the pin on Samsung phones. I took the phone home, and by the time I got home the phone was off. I charged the phone and tried to switch it on, and the phone did not switch on. I took the phone back on Saturday morning, 11 December 2021 and was told to come back on Monday, 13 December 2021. This afternoon I went to the store and waited for more than an hour for my phone and was eventually told that the phone does not want to switch on. I asked them to refund me my money because they did not fix the phone. I told that they had used a replacement part and therefore will not refund me. I was told to send an email to their regional office. I am going to report this to SACC. I have been Vodacom customer for more than 16yrs and this is how they treat me. I want my full refund. The phone was not fixed.
265 replies
Review Distribution
5 Star
3 (7.894736842105263%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
35 (92.10526315789474%)