1 reviews | Active since Member
I booked and paid in full for a full spa, 2-hour game drive and accommodation.
I got an email literally 2 days after paying saying that the spa is closing down. When I arrived, nothing was paid for, but the bookings were there...
Since then, there has been no indication of refunds, and I keep getting a generic response with a letter to creditors attached.
Keep getting through to a lady named Dessy on the number that was provided, but she has been trained on what to say and she is very rude and dismissive. It has now been over a month of hearing her voice!
Sandra Perkins is MIA with our money....