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JN

Jason N

Active since Jul 2016

3

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0

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3 reviews

11 months ago

Sandra Perkins/Infinity Spa stole my money!

I booked and paid in full for a full spa, 2-hour game drive and accommodation. I got an email literally 2 days after paying saying that the spa is closing down. When I arrived, nothing was paid for, but the bookings were there... Since then, there has been no indication of refunds, and I keep getting a generic response with a letter to creditors attached. Keep getting through to a lady named Dessy on the number that was provided, but she has been trained on what to say and she is very rude and dismissive. It has now been over a month of hearing her voice! Sandra Perkins is MIA with our money....

0 replies

Orion Hotels And Resorts

11 months ago

Sandra Perkins/Infinity Spa stole my money!

I booked and paid in full for a full spa, 2-hour game drive and accommodation. I got an email literally 2 days after paying saying that the spa is closing down. When I arrived, nothing was paid for, but the bookings were there... Since then, there has been no indication of refunds, and I keep getting a generic response with a letter to creditors attached. Keep getting through to a lady named Dessy on the number that was provided, but she has been trained on what to say and she is very rude and dismissive. It has now been over a month of hearing her voice! Sandra Perkins is MIA with our money....

0 replies

Aramex South Africa

43 months ago

Lost or STOLEN parcel.

I created a store-to-door shipment on 10 January from JHB to CPT. It is now 10 days later and the parcel is NO WHERE to be found. Tracking number does not pick up on the system despite me getting SMS for the creation of the shipment on that waybill number. I followed all the steps that they gave to create it even. When I go through support, they can not give me straight answers. The say they open an investigation, but there are still no answers or signs of finding my parcel. Now because of Aramex I have an expired licence disk on my car as well as most of my cards gone. As for the BP garage on Grayston Drive where I dropped off the parcel into the dropbox. Their answer is that their CCTV system does not work during loadshedding so they can not pull up footage from that specific time. It has now been 4 days of trying to find out where my parcel is, and still no response! I WANT MY PARCEL!!! An aplogy will not get my vehicle licences neither will it issue me a new driver's licence!

0 replies

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2 Star

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1 Star

3 (100%)

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