1 reviews | Active since Member
Except for the easy and helpful way my booking was handled and the really lovely apartments they offer, Candice and the other staff at Ballito Agencies really went the extra mile this time around. On previous occasions their service was also great, but this time they out did themselves.<br> <br> On the morning we were suppose to depart back home I completely messed up my dates. I received a friendly call to remind me that I am suppose to be out of the apartment. When Candice learnt of my admin hiccup she promptly offered me another unit for the night. I expected some upset about my mistake, but all I got was friendly understanding and an efficient alternative plan. Wow!<br> <br> But it did not stop there.After getting home I realised we forgot a remote control in the first apartment. I asked Candice to help and of course she did. My remote is now on its way back to Jo'burg, saving me a lot of hassle. <br> <br> Thank you Candice and colleagues. You guys are awesome and will certainly see us again!<br> <br> <br>